Access Guide
Overview
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About
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- This is a jewellery store.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking.
- The nearest step-free train station is Chester.
- The nearest bus station is Chester Bus Interchange.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: internal access between the shop floors (3 steps).
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Eastgate Street.
- The Blue Badge bays are signposted but have no markings.
Entrance (to Lower Shop Floor)
- This entrance is located on the corner of Eastgate Street and Northgate Street.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 145cm.
- The doors have a low visual contrast.
Entrance (to Upper Shop Floor)
- This entrance is located on Northgate Street.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 145cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The following areas have stepped access: the lower and upper parts of the shop floor (3 steps).
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 150cm - 180cm.
- There is background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Seating available on this floor includes: chairs with armrests, chairs without armrests, sofas and high stools.
- Customers can obtain online items from any member of staff on the shop floor.
- Lighting levels were even at the time of the survey.
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Payment
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- The checkout area is located on the lower shop floor.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is at least 150cm and there is no need to turn.
- The height of the payment counter is 86cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
- Entering the venue via the lower shop floor entrance area gives step-free level access to the payment counter.