Access Guide
Opening Times (Ticket Office)
- Monday 06:00 - 17:00.
- Tuesday 06:00 - 17:00.
- Wednesday 06:00 - 17:00.
- Thursday 06:00 - 17:00.
- Friday 06:00 - 19:00.
- Saturday 07:00 - 15:00.
- Sunday 10:35 - 12:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the left of the station.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 530cm x 500cm (17ft 5in x 16ft 5in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is concrete.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The parking bays are over 200 metres away.
Outside Access (Ticket Office Entrance)
- This information is for the entrance located at the front of the ticket office.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 110cm (3ft 7in) wide.
Level Change (Ticket Office Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Inside Access (Ticket Office)
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Level Change (Platforms 1 and 2)
- There is a ramp or slope to access this service.
- The ramp or slope is located just past the ticket office towards the platforms.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on the left going up.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located to the right of the car park.
- The train companies operating from within this station are London Midland.
- The train companies that operate within this station include:.
- Please click here for access information for London Midland.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Wider ticket barriers are not available to access platforms.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- There is not a wheelchair available to borrow.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located by the ticket office entrance.
- The female and male toilets are 4m (4yd 1ft) from the ticket office entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.