You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times and Opening times for the venue vary according to bookings/events taking place.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Neston.
• The venue is situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Neston.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Brook Street.
  • The car park is located on Brook Street.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the Town Hall.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is sloped and stepped access at the entrance.
• The slope bypasses the steps.
• The slope has a slight gradient.
• There are 2 steps.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The depth of the steps is between 30cm and 45cm.
• There are double manual doors.
• The doors are permanently held open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 62cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double automatic doors.
• The doors open away from you.
• The width of the opening is 106cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a push pad or push button to exit at a height of 84cm.

You are on Rear Entrance. Skip to the next section.

Rear Entrance

• This entrance is located at the rear of the Town Hall.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide.
• There are no handrails for the ramp.
• There is a bell at a height of 142cm.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 46cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.

You are on Other Floors (Rear Entrance). Skip to the next section.

Other Floors (Rear Entrance)

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• Steps View
  • The floors which are accessible by stairs are LG-G.
  • There are 13 steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting level is bright.
• Comments View
  • These steps are located just inside the entrance.

You are on Lift (Rear Entrance). Skip to the next section.

Lift (Rear Entrance)

• There is a lift for public use.
• The lift is located on the right as you enter.
• The lift is a platform lift.
• The floors which are accessible by this lift are LG-G.
• The lift is approximately 1m (3ft 3in) from the alternative entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 87cm (2ft 10in).
• The dimensions of the lift are 148cm x 100cm (4ft 10in x 3ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Reception. Skip to the next section.

Reception

• The lighting levels are good.
• There isn't a desk in the reception area.
• Seating available includes a sofa and armchairs.
• There is a low level coffee table.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Lift (Inside Access). Skip to the next section.

Lift (Inside Access)

• The lift surveyed is located between reception and the main hall.
• The distance from the main entrance is 5m.
• The most accessible route to the lift has step-free level access.
• There is a manual door along the most accessible route.
• This lift is a stair lift.

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• Stair Lift View
  • The Lower Entrance lobby and Ground Floor can be accessed by this lift.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 250kg.
  • The internal dimensions of the lift are 80cm (width) x 75cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • The lift has a seat.
  • The lift seat is 47cm from the floor.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There are steps to access this area / service.
• The steps are located past reception.
• There is / are 4 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are deep.
• The steps do have handrails.
• The handrails are on the left going up.
• There is a standard and / or platform lift to access this service.

You are on Other Floors (Ground - First). Skip to the next section.

Other Floors (Ground - First)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the left past reception.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 3m (0.91m) from the entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11.43in).
• The dimensions of the lift are 114cm x 146cm (3ft 8.88in x 4ft 9.48in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Toilet with Adaptations (Ground Floor). Skip to the next section.

Toilet with Adaptations (Ground Floor)

• Accessible toilet facilities are available.
• The accessible toilet cubicle was being used for storage at the time of the survey.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
  • This accessible toilet is located at the rear of the main hall.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 162cm x 315cm (5ft 4in x 10ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 51cm (1ft 8in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 11in).

You are on Toilet with Adaptations (First Floor). Skip to the next section.

Toilet with Adaptations (First Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 9m (9yd 2ft) from the side entrance lift.
  • This accessible toilet is located on the first floor foyer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 185cm x 288cm (6ft 1in x 9ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 215cm (7ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the main hall.
  • The female and male toilets are approximately 4m (4yd 1ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are not available.