Access Guide
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 22:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
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Comments
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- The venue is open 09:00-16:00 on bank holidays.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Chester.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chester.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 650cm (11ft 2in x 21ft 4in).
- The nearest designated bay is 66m (72yd) from the main entrance.
- The furthest designated bay is 83m (91yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 139cm (4ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located directly in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are bright.
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Comments
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- The photographs show the desk and the turnstiles respectively.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
Inside Access (Taekwondo Hall)
- There is not level access to the service.
- Lighting levels are bright.
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Comments
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- The hall is located at basement level.
Level Change (Taekwondo Hall)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the left as you enter the hall.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 125cm (4ft 1in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located directly inside the hall.
- There is/are 7 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- The ramp overcomes the steps.
- The ramp has handrails on both sides.
Other Floors
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Steps
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- The floors which are accessible by stairs are B-G-1-M.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
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Other
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- The services on the floors which are not accessible are sqash courts and a spinning room.
Lift
- There is a lift for public use.
- The lift is located at the rear of the centre.
- The lift is a standard lift.
- The floors which are accessible by this lift are B-G-1.
- The lift is 50m (55yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 84cm (2ft 9in).
- The dimensions of the lift are 130cm x 115cm (4ft 3in x 3ft 9in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Restaurant Bar Internal (Revive)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 1m (3ft 3in) from the cafe entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 69cm (2ft 3in).
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 14m (15yd) from the lift.
- There is level access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are heavy.
- The opening is 156cm (5ft 1in) wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Swimming Pool (Leisure Pool)
- There is level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Swimming Pool (Training Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Standard Changing Room (Dry Side)
- There are standard changing rooms available.
- The standard changing room is 43m (47yd) from the main entrance.
- The standard changing room is 31m (34yd) from the reception desk.
- The standard changing room is 35m (38yd) from the sports hall.
- The standard changing rooms are located off the main corridor.
Standard Shower (Dry Side)
- There are standard level access shower facilities available.
- The showers are located within the changing area.
- There is level access to the services from the shower facilities.
Standard Changing Room (Wet Side)
- There are standard changing rooms available.
- The standard changing room is 54m (59yd) from the main entrance.
- The standard changing room is 42m (46yd) from the reception desk.
- The standard changing room is 5m (16ft 5in) from the pool.
- The standard changing rooms are located off the main corridor.
- There is level access to the standard changing rooms.
Standard Shower (Wet Side)
- There are standard level access shower facilities available.
- The showers are located within the changing area.
- There is level access to the services from the shower facilities.
Accessible Changing Room
- There is not a Changing Places facility available.
- There are accessible changing rooms available.
- The accessible changing rooms are located next to the standard changing area.
- The accessible changing room is 52m (57yd) from the main entrance.
- The accessible changing room is 20m (22yd) from the pool.
- The accessible changing room is 40m (44yd) from the reception desk.
- The dimensions of the accessible changing room are 268cm x 270cm (8ft 10in x 8ft 10in).
- The facilities available in the accessible changing room are a wheel in shower and handrails.
- Other facilities available are an adapted toilet and a bench seat.
- There is level access to the changing room.
Accessible Shower
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible changing room.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 53cm (1ft 9in).
- Other facilities available include; drop down rails.
- There is level access to the services from the accessible shower facilities.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 27m (29yd 1ft) from the main entrance.
- This accessible toilet is located on the right past reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 150cm x 235cm (4ft 11in x 7ft 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- An additional accessible toilet is also available at first floor level.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the main corridor.
- The female and male toilets are 44m (48yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard toilets and family rooms.
- The height of the baby change table once extended is 94cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- Male and female toilets are also available within the changing rooms and at first floor level.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- There are several part-time members of staff who know basic BSL. Please contact the venue in advance to confirm availability.