You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Northwich.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

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Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There are 5 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 260cm x 370cm (8ft 6in x 12ft 2in).
  • The nearest designated bay is 10m (32ft 10in) from the main entrance.
  • The furthest designated bay is 25m (27yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This entrance gives access to platforms 1.
• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 170cm (5ft 7in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 5m (16ft 5in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.

You are on Level Change (Footbridge). Skip to the next section.

Level Change (Footbridge)

• There are steps to access this area / service.
• The steps are located on the platform.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located left of the main entrance.
• The ticket office is 5m (16ft 5in) from the main entrance.
• There is not a taxi rank at the station.
• Not all key concourse shops and services have level access.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio.
  • Platforms which have tactile markings at the platform edge are none.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2.

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• Comments View
  • There are raised sections on the platforms to aid patrons getting on and off the trains.

You are on Outside Access (Cafe @ The Zone Entrance). Skip to the next section.

Outside Access (Cafe @ The Zone Entrance)

• This information is for the entrance located on platform 1.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 100cm (3ft 3in) wide.

You are on Level Change (Cafe @ The Zone Entrance). Skip to the next section.

Level Change (Cafe @ The Zone Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Restaurant Bar Internal (Cafe @ The Zone). Skip to the next section.

Restaurant Bar Internal (Cafe @ The Zone)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 5m (16ft 5in) from the cafe entrance.
• The distance between the floor and the lowest table is 77cm (2ft 6in).
• The distance between the floor and the highest table is 85cm (2ft 9in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snacks and drinks.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilets within this venue designated for public use.

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Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.