Access Guide
Opening Times
- Opening times do vary depending on performances.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Chester.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chester City Station.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a dropped kerb / non stepped access from the car park to the venue.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- Parking is very limited here.
- There is also parking at Brook street Car Park which is free to park after 3:00pm.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 107cm (3ft 6in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp/slope does not bypass the step(s).
Inside Access
- There is not level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in various parts of the building.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (inside access)
- There is a ramp or slope to access this service.
- The ramp or slope is located just inside the main entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Theatre
- There are not designated spaces for wheelchair users.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- Assistance dogs are allowed in the auditorium.
Level Change (Theatre)
- There are steps to access this area / service.
- The steps are located to the rear of the building.
- There is / are 15+ step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the right going up.
- There is not a standard and / or platform lift to access this service.
Eating and Drinking (Theatre Bar)
- The following information is for the bar.
- The bar does not serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 2m (2yd 7in) from the bar entrance.
- There is ample room for a wheelchair user to manoeuvre.
- Drinking straws are not available on request.
Level Change (Theatre Bar)
- There are steps to access this area / service.
- The steps are located at the bar entrance.
- There is / are 1 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
-
Comments
View
- There is a step leading down to the Bar.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located on the first floor of the building.
- Inside the venue, there is not level access to the female and male toilet.
-
Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Staff do not receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.