You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include children's attractions and rides and eating areas.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:30 - 17:30.
• Tuesday 09:30 - 17:30.
• Wednesday 09:30 - 17:30.
• Thursday 09:30 - 17:30.
• Friday 09:30 - 17:30.
• Saturday 09:30 - 17:30.
• Sunday 09:30 - 17:30.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Chester.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 520cm x 300cm (17ft 1in x 9ft 10in).
  • The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
  • The furthest Blue Badge bay is 45m (49yd 8in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac and block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 170cm (5ft 7in).

You are on Outside Access (The Impulse Emporium). Skip to the next section.

Outside Access (The Impulse Emporium)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 104cm (3ft 5in).

You are on Inside Access (The Impulse Emporium). Skip to the next section.

Inside Access (The Impulse Emporium)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in various areas.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Outside Access (The Ice Cream Parlour). Skip to the next section.

Outside Access (The Ice Cream Parlour)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 206cm (6ft 9in).

You are on Eating and Drinking (Ice Cream Parlour). Skip to the next section.

Eating and Drinking (Ice Cream Parlour)

• The following information is for the cafe.
• The cafe is located to the right as you enter.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 107cm (3ft 6in).
• The standard height for tables is 69cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is ice cream and drinks.

You are on Outside Access (The Pantry). Skip to the next section.

Outside Access (The Pantry)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 190cm (6ft 3in).

You are on Eating and Drinking (The Pantry). Skip to the next section.

Eating and Drinking (The Pantry)

• The following information is for the cafe.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 95cm (3ft 1in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors (The Pantry). Skip to the next section.

Other Floors (The Pantry)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the standard toilets, baby changing and The Loft venue.

You are on The Attractions. Skip to the next section.

The Attractions

• There are level pathways around the attractions that are mainly laid with tarmac.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 44m (48yd 4in) from the main entrance.
  • This accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 153cm x 200cm (5ft x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 87cm (2ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 117cm (3ft 10in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter.
  • The female and male toilets are approximately 44m (48yd 4in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.