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The Swan Tarporley

50 High Street, Tarporley, Cheshire, CW6 0AG

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Access Guide

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Accommodation Overview

  • About View
    • There are 16 bedrooms in total.
    • There is not step-free level access to the bedrooms.
    • Dogs are welcomed at this venue.
    • Shared facilities include: toilets.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is an entrance with stepped access at the front of the venue on High Street.
    • The following areas have step-free access via ramps or slopes: most areas of the ground floor from the accessible entrance.
    • The following areas have stepped access: the rear bar area, and the upper floors and rooms in the external bedroom annexe.
    • Access throughout may include uneven surfaces, manual doors and narrow walkways.
    • The ground, first and second floors can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: bath mats.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • The male and female step-free toilet facilities are located on the right as you enter from the accessible entrance.

Parking

  • Car Park View
    • The car park is located at the rear of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 235cm (width) x 480cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 15m from the accessible entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance (Accessible Entrance)

  • This entrance is located at the rear of the hotel opposite the car park.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 130cm.
  • The doors have a high visual contrast.
  • There is a second single manual door.
  • The door has an open extension leaf.
  • The second door opens towards you.
  • The width of the opening is 139cm.
  • The second door has a high visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going up.

Entrance (Main Entrance)

  • This entrance is located at the front of the venue on High Street.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 6 steps with a handrail that switches sides.
  • The handrail is not easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a bell at a height of 145cm.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 117cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 78cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Counter (Guest Sign In)

  • The counter is located to the right at the end of the corridor.
  • The distance from the accessible entrance is 19m.
  • There is step-free access via ramp to the counter.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • The height of the counter is 106cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, armchairs and high stools.
  • Furniture available in this area includes: tables and high tables.

Getting Around

  • The following areas have step-free access via ramps or slopes: most areas of the ground floor from the accessible entrance.
  • The following areas have stepped access: the rear bar area, and the upper floors and rooms in the external bedroom annexe.
  • Access throughout may include uneven surfaces, manual doors and narrow walkways.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise.
  • Wayfinding signage is not provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests, benches and high stools.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Eating and Drinking (Main Bar)

  • Location and Access View
    • The main bar is to the left of the sign-in counter.
    • The most accessible route has step-free level access, a steep ramp or slope and uneven surfaces.
    • There is step-free level access into this area.
    • The width of the opening is 71cm.
  • Service View
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located on the right as you enter the bar.
    • There is step-free level access to the counter.
    • The height of the counter is 105cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is also a rear bar adjoining this one, accessed via a steep slope and single step of between 2cm and 11cm. The bar counter here is 106cm high.

Eating and Drinking (The Pickering Room)

  • Location and Access View
    • The Pickering Room is located on the left at the far end of the corridor after entering from the accessible entrance.
    • The most accessible route has a steep ramp or slope and uneven surfaces.
    • There is step-free access via ramp into this area.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide with no handrails.
    • The width of the opening is 145cm.
  • Service View
    • This area has a buffet counter and designated seating.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The buffet counter was surveyed.
    • The counter is located on the left after entering the room.
    • There is step-free level access to the counter.
    • The height of the counter is 76cm.
    • The counter has mirrors and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Standard Toilet Facilities

  • The male standard toilet facilities were surveyed.
  • The toilets are located on the right as you enter from the accessible entrance.
  • The distance from the accessible entrance is 3m.
  • The most accessible route has a steep ramp or slope, uneven surfaces and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 79cm.
  • Internally the door has a low visual contrast.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has a vertical grab rail on the left.
  • There is a wash basin, a wall mounted towel dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were even at the time of the survey.

Stairs (Ground to First Floor)

  • The stairs surveyed are located at the front of the venue, opposite the sign-in counter.
  • There are 17 steps between floors.
  • The steps are unmarked and have handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • As the stairs ascend they split into two. The right-hand stairs have a set of double manual doors at the top.

Stairs (First to Second Floor)

  • The stairs surveyed are located at the top of the staircase leading from the ground floor.
  • There are 19 steps between floors.
  • The steps are clearly marked and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • There is a single manual door at the top of the stairs on the second floor.

Standard Bedroom and Ensuite (Room 19)

  • The bedroom surveyed is located in the outside annexe at the rear of the venue.
  • The distance from the accessible entrance is 20m.
  • The most accessible route to the bedroom has a step.
  • There is step-free level access into the bedroom.
  • The step before accessing the room is 9cm high.
  • There is numbered signage on or near the door.
  • The key lock is at a height of 140cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 76cm.
  • The bedroom has a double bed.
  • The top of the mattress is 65cm from the floor.
  • The space under the bed is 3cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair without armrests, bedside plug sockets, a desk and a TV with subtitles.
  • Lighting levels were even at the time of the survey.
  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a low visual contrast.
  • The width of the door opening is 64cm.
  • Internally the door has a low visual contrast.
  • The dimensions of the ensuite are 171cm (width) x 142cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a medium visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin and a hand towel available.
  • The wash basin has a twist/turn tap.
  • The toilet roll holder has a high visual contrast.
  • Additional features include: a mirror and coat hooks.
  • The ensuite has a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The ensuite has a bath with an overhead shower.
  • The bath controls are twist/turn.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.