You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: a theatre, rehearsal space, workshop room, and meeting room.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Ellesmere Port.
  • The nearest bus station is Ellesmere Port Bus Interchange.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and automatic doors.
  • The ground and first floors can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the café workshop.
  • British Sign Language interpreters can be provided on request.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: phone charging points and Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the ground floor, at the far side of the café.
  • The toilet with adaptations has a right hand transfer space.
  • The gender inclusive step-free toilet facilities are located on the ground floor, at the far side of the café and at the end of the first floor corridor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located on the ground floor in the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the side of the venue.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 180cm.
  • The nearest designated bay is 29m from the main entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope and narrow walkways.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp gradient varies between slight and steep.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 4 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 157cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 103cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and automatic doors.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise which varies depending on the time of day.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available in the walkways includes: chairs with armrests, benches and high stools.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Eating and Drinking (Ground Up Cafe). Skip to the next section.

Eating and Drinking (Ground Up Cafe)

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• Location and Access View
  • The café is on the left as you enter.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is not available.
  • Menus are handheld, wall-mounted and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, two handled cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located on the right as you enter the café.
  • There is step-free level access to the counter.
  • The height of the counter is 97cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches, stools and high stools.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Seating Area (Outdoor Café Seating). Skip to the next section.

Seating Area (Outdoor Café Seating)

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• Location and Access View
  • This area is located at the rear of the venue.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There are double automatic doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 197cm.
• Seating Area View
  • The seating area is uncovered.
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: picnic tables.
  • The chairs and tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.
  • A small part of the seating area is covered.

You are on Entrance (Theatre). Skip to the next section.

Entrance (Theatre)

• This entrance is located in the cafe seating area.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 114cm.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 110cm.
• The door has a high visual contrast.
• There is a second single manual door.
• The second door opens towards you.
• The width of the opening is 99cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.

You are on Theatre. Skip to the next section.

Theatre

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Free carer tickets and reduced prices are available for low salary guests.
  • Captioned performances are available.
  • Please contact the venue for more details.
  • Signed performances are not available.
  • Audio described performances are not available.
  • Autism friendly/relaxed performances are available.
  • Relaxed performances are available, please contact the venue for more details.
  • For information on sensory friendly performances, please contact the venue.
  • There is a fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
• Auditorium View
  • The most accessible route to the auditorium has step-free level access.
  • There is step-free level access to a row of seating.
  • There is a designated seating area.
  • The following rows have stepped access: B to H.
  • Seating available includes: benches.

You are on Designated Seating. Skip to the next section.

Designated Seating

• The designated seating area surveyed is located in Row A.
• The most accessible route to the designated seating has manual doors.
• There is step-free level access to the designated seating.
• The designated seating area is clearly marked.
• There is 1 designated space for a wheelchair user.
• The view from this seating area is clear from obstructions.
• Companions sit next to you.
• There is a member of staff available for assistance.
• There is not space for an assistance dog to rest.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There is a toilet with adaptations close to the seating area (within approximately 50m).

You are on Room (Café Workshop). Skip to the next section.

Room (Café Workshop)

• The room is located on the right after entering the venue.
• The distance from the main entrance is 6m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 112cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 85cm.
• There is a push pad or push button to exit at a height of 106cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and stools.
• Furniture available in the room includes: tables and long tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located along the ground floor corridor, at the far side of the café.
  • The distance from the main entrance is 27m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 166cm (width) x 221cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 97cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 51cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 80cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 106cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 87cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead as you enter.
• This lift is a platform lift.
• The distance from the main entrance is 8m.
• The most accessible route to the lift has step-free level access.
• The ground and first floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 91cm.
• The internal dimensions of the lift are 113cm (width) x 146cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Lighting levels were low at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located on the right as you enter.
• The ground and first floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have a handrail on the right going up.
• The handrail is not easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Room (Meeting Room). Skip to the next section.

Room (Meeting Room)

• The room is located on the first floor, at the end of the corridor.
• The distance from the lift is 9m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 80cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and stools.
• Furniture available in the room includes: long tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Room (Rehearsal Room). Skip to the next section.

Room (Rehearsal Room)

• The room is located on the first floor, by the top of the stairs.
• The distance from the lift is 3m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 116cm.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 77cm.
• There is a push pad or push button to exit at a height of 115cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and benches.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.