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Bella Italia

29 Eastgate Street, Chester, Cheshire, CH1 1LG

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Access Guide

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Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Chester.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chester.

Opening Times

  • Monday 09:00 - 23:00.
  • Tuesday 09:00 - 23:00.
  • Wednesday 09:00 - 23:00.
  • Thursday 09:00 - 23:00.
  • Friday 09:00 - 23:00.
  • Saturday 09:00 - 23:00.
  • Sunday 09:00 - 23:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are adjustable.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 75cm (2ft 6in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located on the first floor.
    • The female toilets are 40m (44yd) from the main entrance.
    • Inside the venue, there is not level access to the female toilet.
    • Lighting levels are low.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located on the first floor.
    • The male toilets are 40m (44yd) from the main entrance.
    • Inside the venue, there is not level access to the male toilet.
    • Lighting levels are low.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female toilets.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is not level access to the baby change facility.

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located at the rear of the venue.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.