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Adventure Tree Carousel

Adventure Point, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

Access Guide

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Ride/Attraction Summary

  • Summary View
    • Adventure Tree Carousel is located in Adventure Point.
    • For the Adventure Point Access Guide please click here (new tab).
    • For Chessington World of Adventure Resorts attractions map please click here (new tab).
    • Guests who would find it difficult to exit the ride without assistance, in the unlikely event of an evacuation, will need to be accompanied by a member of their group. Group members providing assistance need to be over the age of 16.
    • This ride has separate access for Ride Access Passes and Standard Passes.
    • Guests under 1.3m high must accompanied by an adult aged 16 or over.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for guests with back, heart or neck conditions.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for expectant mothers.
    • Assistance dogs may accompany their owner to the ride access point, where they will need to be cared for by a member of their group until they return.
    • Only certain areas of the ride are wheelchair accessible.
    • For safety reasons, due to the speed and motion of this ride guests must be able to keep their head upright without assistance.
    • Due to the speed and motion of this ride guests must be able to brace themselves with their hands and / or feet and remain sitting upright. Guests also need to be able to exit the ride independently / with assistance from a member of their group, in the unlikely event of an evacuation.
    • Guests who have a plaster cast or brace should seek medical advice before choosing to ride. If guests choose to ride they should check they can meet the rides safety requirements.
    • This ride/attraction is not suitable for Adventurers with heart conditions, high blood pressure, back problems, or neck problems.
    • For more information on the ride requirements please click here (new tab).
    • For safety reasons, Adventurers must be properly secured in the ride seat.
      Adventure Tree Carousel is wheelchair accessible.
      For Ride Access Pass access, please contact an Attendant or Operator via the RAP entrance.
      This ride is suitable for ambulant and non-ambulant Adventurers.
      Non-ambulant Adventurers are only permitted to sit on an animal if they are assisted by 2 carers and lifted easily.
      Adventurers must be able to hold on tight.
    • View Information on Prosthetics and limb restrictions.
  • Other Services/Facilities View

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Ride Access (Standard Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is step-free access at this access point.
    • This access point is an open gateway.
    • The width of the access point opening is 83cm.
  • Queuing System View
    • Access along this queue is step free.
    • The approximate length of this queue is 51m.
    • This queue can be extended during busy periods.
    • Path surfaces in this queuing system are block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 60cm.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via closed single gates.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 90cm.
    • Wheelchairs are permitted in/on the ride/attraction itself.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: seat belts.
    • Some of the animals have seat belt restraints. Some rides like the teacups have no restraints.
      There are varying step heights to get onto each animal.

Ride Access (Ride Access Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is step-free access at this access point.
    • This access point is an open gateway.
    • The width of the access point opening is 97cm.
  • Queuing System View
    • Access along this queue is step free.
    • The approximate length of this queue is 5m.
    • Path surfaces in this queuing system are block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 92cm.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 97cm.
    • Wheelchairs are permitted in/on the ride/attraction itself.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: seat belts.
    • Some of the animals have seat belt restraints and some e.g. the teacups have no restraints. There are varying step heights to get onto each animal.

Ride/Attraction Experience (Adventure Tree Carousel)

  • Comments View
    • The attraction also goes up and down as well as forwards whilst spinning.

Ride Exit (All Guests)

  • Ride Transfer View
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
  • Exit Route View
    • Access along this exit route is step free.
    • Path surfaces in this exit route are block paving.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.
  • Exit Point View
    • This ride/attraction exit point is signed.
    • There is step-free access at this exit point.
    • This exit point has a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • The exit point opening width is 90cm.
    • The exit route length depends on where you get off the ride, it can be as short as 1 metre or as long as 10 metres.