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AMAZU Tree Top Adventure

Chessington Zoo, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

Access Guide

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Ride/Attraction Summary (AMAZU Tree Top Adventure)

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Access Point (AMAZU Treetop Adventure - AZTECA Gate Entrance - Hotel Guests Only)

  • This ride/attraction access point is signed.
  • The restrictions board is not clearly visible at this access point.
  • There is ramped/sloped access at this access point.
  • Access Point View
    • This access point is an open gateway.
    • The access point does not/do not contrast visually with its immediate surroundings.
    • The access point opening width is 186cm.
    • All guests exit via this access point in reverse.
  • Ramp/Slope View
    • The ramp/slope is located in front of the access point.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Access Point (AMAZU Tree Top Adventure - Chessington Zoo Entrance)

  • This ride/attraction access point is signed.
  • The restrictions board is not clearly visible at this access point.
  • There is ramped/sloped access at this access point.
  • Access Point View
    • This access point is an open gateway.
    • The access point does not/do not contrast visually with its immediate surroundings.
    • The gate(s) is/are opened manually by staff.
    • The access point opening width is 212cm.
    • All guests exit via this access point in reverse.
  • Ramp/Slope View
    • The ramp/slope is located after the access point.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Area (AMAZU Tree Top Adventure)

  • Access and Circulation View
    • There is ramped/sloped access throughout this area.
    • There is slight and steep sloped access throughout the area.
      There are indoor and outdoor animal viewing areas that range from 52cm to 92cm high.
      There is a play area for children which has a rubber bark surface, a slide, climbing equipment and a treetop climbing area (photographs 12-18).
      The gate into the play area is 173cm wide and is permanently held open.
    • The area is accessible for wheelchair users with assistance due to the slopes of the natural landscape.
      The treetop climbing area is not accessible for wheelchair users.
    • There are some features in this area which could cause a potential trip hazard.
    • The surface throughout consists of stone, wood, concrete and rubberised bark.
    • The floor surface may be uneven in places.
    • The floor can become slippery when wet.
    • During busy periods this area can become congested.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); bench seating.
    • Vending machines are not available in this area.
    • Freestyle drinks machines are not available in this area.
    • The indoor viewing area for the spider monkeys is 84cm wide at the narrowest point and the lighting levels are low (photograph 11).
  • Signage and Audio View
    • Wayfinding signage is not provided.
    • There is background music/noise in this area.

Step(s) (AMAZU Treetop Climbing Area)

  • There is a/are step(s) located within the children's play area.
  • The step(s) is/are used to access the AMAZU Treetop Adventure climbing attraction.
  • There is/are 20 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a second lower handrail.

Access Point (Monkey Walkthrough)

  • This ride/attraction access point is signed.
  • The restrictions board is clearly visible at this access point.
  • There is step-free access at this access point.
  • Access Point View
    • This access point has a closed single gate.
    • The access point does not/do not contrast visually with its immediate surroundings.
    • The door(s)/gate(s) open(s) away from you (push).
    • The gate(s) may be difficult to open.
    • The access point opening width is 70cm.
    • There is a push button to unlock the first entrance gate which is 100cm high.
      There is second gate to enter the monkey walkthrough, which is single, opens away from you (push), is 70cm wide and heavy to open.
      There is a second push button to enter this door which is also 100cm high.

Monkey Walkthrough

  • There is a general slight downwards slope from the access point to the exit point.
  • The surface of the route is concrete.
  • The overall walkthrough is approximately 14 metres long.
  • Towards the end of the route there is a wood and rubber area of flooring which may affect people with visual impairments.
  • The width of the path is 156cm with the narrowest point being 139cm wide.

Exit Point (Monkey Walkthrough)

  • This ride/attraction exit point is not signed.
  • Exit Point View
    • There is ramped/sloped access at this exit point.
    • This exit point has a closed single gate.
    • The exit point does not/do not contrast visually with its immediate surroundings.
    • The door(s)/gate(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The exit point opening width is 68cm.
    • The first release button to exit is 102cm high.
  • Ramp/Slope View
    • The ramp/slope is located in front of the exit point sloping downwards.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • As you pass through the exit door there are two wash basins to the right for guests to wash their hands before they leave.
    • The wash basins are 84cm high.
    • There is a second gate to exit the monkey walkthrough which is single, opens towards you (pull) and is 78cm wide.
    • The release button is 104cm high.