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Captain's Fish and Chips

Shipwreck Coast, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

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Access Guide

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Summary (Captain's Fish and Chips)

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Opening Times (Captain's Fish and Chips)

  • Monday 11:30 - 17:00.
  • Tuesday 11:30 - 17:00.
  • Wednesday 11:30 - 17:00.
  • Thursday 11:30 - 17:00.
  • Friday 11:30 - 17:00.
  • Saturday 11:30 - 18:00.
  • Sunday 11:30 - 18:00.
  • Comments View
    • The restaurant typically closes one hour before the theme park closing time, which can vary depending on the season.

Outside Access (Captain's Fish and Chips)

  • Entrance View
    • This information is for the entrance located to the left of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Captain's Fish and Chips'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 144cm.
    • There is not a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.

Eating and Drinking (Captain's Fish and Chips)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located in Shipwreck Coast.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is fish and chips.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 73cm.
    • The distance between the floor and the underside of the highest dining table is 76cm.
    • The surface height of the highest table is 94cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, long tables, bench seats and stools.
    • The type of flooring in this area is wood.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.

Outdoor Seating (Captain's Fish and Chips)

  • The outdoor seating is located at the front and rear of the venue.
  • There is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 70cm.
  • The distance between the floor and the underside of the highest dining table is 76cm.
  • The standard height for the underside of dining tables is 76cm.
  • There are also picnic benches.
  • All chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is block paving.