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Croc Drop Shop

Forbidden Kingdom, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

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Access Guide

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Summary (Croc Drop Shop)

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The designated place of safety is located in the Sensory Space within Adventure Point.
  • All staff undertake Disability Awareness and Equality Training.

Opening Times (Croc Drop Shop)

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 18:00.
  • Sunday 10:00 - 18:00.

Outside Access (Croc Drop Shop)

  • Entrance View
    • This information is for the entrance located to the left of the Croc Drop standard passes entrance.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'SHOP'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There are no doors at this entrance.
    • The width of the opening is 154cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the shop entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Shop (Croc Drop Shop)

  • The majority of aisle widths are 150cm+.
  • The type of flooring is concrete.
  • There are mats in aisles that might be perceived as holes.
  • There is low colour contrast between the walls and floor in all areas.
  • The lighting levels are low to moderate.
  • Music is played everywhere.
  • The till(s) is/are located to the right as you enter.
  • There is step-free access to the till(s).
  • There is a clear unobstructed route to the till(s).
  • The till(s) is/are not clearly signed.
  • There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
  • The till(s) is/are placed in front of a plain background.
  • The lighting levels at the till(s) are low to moderate.
  • The chip & pin card machines are accessible from the till(s).
  • The height of the till(s) is/are 104cm.
  • There is a lowered section at the till(s).
  • The height of the lowered section is 86cm.
  • There is not a clear knee recess beneath the lowered section of the till(s).
  • There is not a hearing assistance system at the till(s).
  • The till point is obstructed by confectionary.
    Riders of the Croc Drop ride exit via the shop.