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Dragon's Lair Cafe

Land of the Dragons, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

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Access Guide

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Summary (Dragon's Lair Cafe)

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Opening Times (Dragon's Lair Cafe)

  • Monday 11:00 - 17:00.
  • Tuesday 11:00 - 17:00.
  • Wednesday 11:00 - 17:00.
  • Thursday 11:00 - 17:00.
  • Friday 11:00 - 17:00.
  • Saturday 11:00 - 18:00.
  • Sunday 11:00 - 18:00.

Outside Access (Dragon's Lair Café)

  • Entrance View
    • This information is for the entrance located in front of the venue.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are no doors at this entrance.
    • The width of the opening is 339cm.
    • There is not a member of staff available for assistance at this entrance.

Eating and Drinking (Dragon's Lair Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located in Land of the Dragons.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 96cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 65cm.
    • The distance between the floor and the underside of the highest dining table is 74cm.
    • The standard height for the underside of dining tables is 65cm.
    • The surface height of the lowest table is 84cm.
    • The surface height of the highest table is 94cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are high tables, long tables and high stools.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.

Step(s) (to Movie Showing Stage Area)

  • There is a/are step(s) located to the right and left of the stage area.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
  • There is a similar set of steps on the left side of the stage with a handrail on the left going up (photograph 3).

Movie Showing Area

  • The movie showing area is to entertain the guests whilst they eat their food. This is to the left as you enter the café.
  • The Room on the Broom and Gruffalo movies are played each day.
  • There is staggered seating area (30cm high) covered in artificial grass material.
  • The height of the stage is 90cm.
  • The lighting levels are low in this area.
  • At the rear of the stage there are wash basins.
  • The lower wash basin is 59cm high and the higher one is 88cm high.
  • The basins have push taps.
  • The width of the walkway between the seating area and stage is 183cm.

Outdoor Seating (Dragon's Lair Cafe)

  • The outdoor seating is located to the left of the venue.
  • There is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 70cm.
  • The distance between the floor and the underside of the highest dining table is 73cm.
  • The standard height for the underside of dining tables is 73cm.
  • There are also long tables and picnic benches.
  • Some chairs are permanently fixed.
  • No tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is block paving.