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Drop'N Chicken

Forbidden Kingdom, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

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Access Guide

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Summary (Drop'N Chicken)

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Opening Times (Drop'N Chicken)

  • Monday 11:30 - 16:00.
  • Tuesday 11:30 - 16:00.
  • Wednesday 11:30 - 16:00.
  • Thursday 11:30 - 16:00.
  • Friday 11:30 - 16:00.
  • Saturday 11:30 - 17:00.
  • Sunday 11:30 - 17:00.

Outside Access (Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Drop'N Chicken'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are no doors at this entrance.
    • The width of the opening is 270cm.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 140cm.

Eating and Drinking

  • Location and Access View
    • The following information is for the food and drink kiosk.
    • The food and drink kiosk is located to the left from the front entrance.
    • There is step-free access to the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered and a touchscreen ordering service available.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is fast food.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 84cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl and laminate.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 107cm to 153cm from the floor.
    • The touchscreen(s) is/are not height adjustable.
    • There is not a knee recess under the touchscreen(s).
    • There is a button which will condense the screen content.
    • The height of the button is 107cm from the floor.
    • Once condensed the touchscreen heights are 107cm to 125cm from the floor.
    • The lowest height of the touchscreen card machines is 123cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.

Outdoor Seating

  • The outdoor seating is located to the rear of Drop'N Chicken.
  • There is step-free access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 70cm.
  • The distance between the floor and the underside of the highest dining table is 71cm.
  • There are also picnic benches.
  • All chairs are permanently fixed.
  • All tables are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is block paving.