Access Guide
Summary (Explorer Supplies)
- Explorer Supplies is located in Land of the Dragons.
- For the Land of the Dragons Access Guide please click here (new tab).
- The nearest changing places is located in Shipwreck Coast.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in Adventure Point.
- The nearest standard toilets are located in Land of the Dragons.
- The nearest baby change facilities are located in Land of the Dragons.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located by the MANE Stage.
- For more information on the guest information point please click here (new tab).
- The medical centre is located in Forbidden Kingdom.
- For more information on the medical centre please click here (new tab)
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Guest Services.
- There is not a designated place of safety which can be used by people who may feel scared or at risk.
- All staff undertake Disability Awareness and Equality Training.
Opening Times (Explorer Supplies)
- Monday 15:00 - 18:30.
- Monday 10:00 - 12:00.
- Tuesday 15:00 - 18:30.
- Tuesday 10:00 - 12:00.
- Wednesday 10:00 - 12:00.
- Wednesday 15:00 - 18:30.
- Thursday 10:00 - 12:00.
- Thursday 15:00 - 18:30.
- Friday 15:00 - 18:30.
- Friday 10:00 - 12:00.
- Saturday 15:00 - 18:30.
- Saturday 10:00 - 12:00.
- Sunday 15:00 - 18:30.
- Sunday 10:00 - 12:00.
-
Comments
View
- The opening times are based on peak season.
- Outside of peak season, the Explorer Supplies shop is only open on weekends.
Outside Access (Right Entrance)
-
Entrance
View
- This information is for the entrance located to the right of the shop.
- The entrance area/door is not clearly signed.
- This entrance is signed with 'EXPLORER SUPPLIES'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are no doors at this entrance.
- The width of the opening is 120cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 122cm (4ft).
- The ramp does not have resting areas.
Outside Access (Left Entrance)
-
Entrance
View
- This information is for the entrance located to the left of the shop.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are no doors at this entrance.
- The width of the opening is 206cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 110cm (3ft 7in).
Shop (Explorer Supplies)
- The majority of aisle widths are not 150cm+.
- There are toys obstructing the aisle width.
- The type of flooring is wood.
- There is poor colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
- The till(s) is/are located to the right as you enter.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 92cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).