Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Land of the Dragons

Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Area Summary

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The designated place of safety is located in the Sensory Space within Adventure Point.
  • All staff undertake Disability Awareness and Equality Training.

Area

  • Access and Circulation View
    • There is ramped/sloped access throughout this area.
    • There are slight and steep slopes throughout this area.
    • The surface throughout consists of concrete, tarmac and block paving.
    • During busy periods this area can become congested.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); picnic tables with fixed seating and chairs with no armrests.
    • Vending machines are not available in this area.
    • Freestyle drinks machines are not available in this area.
  • Signage and Audio View
    • Wayfinding signage is provided.
    • Wayfinding signage does not include symbols or pictograms.
    • The colour, design and typeface of signs is not consistent throughout the area.
    • Dementia friendly signage is not provided.
    • There is background music/noise in this area.

Ramp(s) or Slope(s) (Adventure Point - Shipwreck Coast)

  • There is a ramp/slope located between Adventure Point and Shipwreck Coast.
  • The gradient of the ramp/slope is steep.

Ramp(s) / Slope(s) and Step(s) (Adventure Point - Forbidden Kingdom - Land of the Dragons)

  • Ramp / Slope View
    • There is a ramp/slope located between Adventure Point, Forbidden Kingdom and Land of the Dragons.
    • The gradient of the ramp/slope is steep.
  • Step(s) View
    • There is a/are step(s) located between Adventure Point, Forbidden Kingdom and Land of the Dragons.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 12cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 84cm.
    • There is not a/are not handrail(s) at the step(s).

Ramp(s) or Slope(s) (Land of the Dragons - Shipwreck Coast - World of Jumanji)

  • The ramp/slope is used to access Land of the Dragons, Shipwreck Coast and World of Jumanji.
  • The gradient of the ramp/slope is slight.

Eating and Drinking (Dragons Delights)

  • Location and Access View
    • The following information is for the food and drink kiosk.
  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Ice Cream.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 126cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is concrete.

Eating and Drinking (Ben & Jerry's)

Counter (Digital Photo Shop)

  • Counter View
    • The counter is located to the right of Dragons Fury.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is 107cm.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 93cm.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • There is a touch screen.
    • Background music is played throughout this area.
    • The type of flooring in this area is block paving.
  • Comments View
    • There are two self-service touch screens.
    • The lower screen ranges from 113cm - 135cm high.
    • The higher screen ranges from 126cm - 158cm high.

Standard Toilet(s) (Land of the Dragons)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located by Dragons Fury.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
    • The height of the wash basin(s) is 82cm.
    • The height of the lowered wash basin is 74cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in both the female and male toilets.
    • There is a fixed baby change table available.
    • The height of the baby change table is 100cm.

Area Access Guides