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Lorikeet Lagoon

Wild Asia, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

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Access Guide

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Summary (Lorikeet Lagoon)

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Access Point (Lorikeet Lagoon Entrance)

  • This ride/attraction access point is signed.
  • The restrictions board is clearly visible at this access point.
  • There is ramped/sloped access at this access point.
  • Access Point View
    • This access point is an opening with no gate(s) or door(s).
    • The access point does not/do not contrast visually with its immediate surroundings.
    • The access point opening width is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the access point.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
  • Comments View
    • There is an uneven path on the approach to the walkthrough entrance consisting of a steep slopes and uneven flooring with potential trip hazards.
    • The narrowest point of the approach is 96cm.
    • The width of the path is 107cm.
    • There is a single entrance gate into Lorikeet Lagoon (photograph 8).
    • The gate is 95cm wide and is heavy to open.
    • There is a release button to open the gate which is 103cm high (photograph 9).
    • There is a steep slope at the gate (photograph 10).

Counter (Bird Feed)

  • Counter View
    • The counter is located to the right after you enter via the entrance gate.
    • The counter is approximately 2m (2yd 7in) from the entrance gate.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • The height of the counter is 91cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the counter.
    • Music is played everywhere.
    • The type of flooring in this area is concrete.
  • Seating Area View
    • This counter is where guests can buy bird food to feed the Lorikeets.
      This counter takes cash and card payments.
      A movable card reader is available.

Animal Enclosures

  • Lorikeets Lagoon.
  • Section Name View
    • This enclosure is outdoor.
    • Lorikeet Lagoon is located in Wild Asia.
  • Entrance / Opening View
    • There is a single, manual gate with an opening width of 75cm+, which may be difficult to open for access to this enclosure.
    • The entrance/opening is not clearly signed.
    • The entrance/opening does/do contrast visually with its immediate surroundings.
    • There is not a canopy or recess which provides weather protection at this entrance/opening.
    • There is stepped access at this entrance/opening.
    • There is a foot sanitising station before entry.
      The mat can be moved to allow wheelchair access.
      There is a release button to enter which is 103cm high.
    • There is 1 step to access the enclosure, which is clearly marked, with no handrails.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm, at 6cm high.
  • Animal Enclosure View
    • There is not level access throughout this area.
    • There are slight uphill and downhill slopes within the enclosure.
    • Clear directional signage is not provided in this area.
    • There are walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • During busy periods this area can become congested.
    • The flooring in the enclosure is hard flooring and concrete or tarmac.
    • Some flooring is uneven.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Information in this area includes the following formats: pictorial and information board.
    • The enclosure does not have a hearing assistance system.
    • There is a keeper in the enclosure for information and assistance.
    • Visitors can handle/touch animals in this area.
    • There is a wash basin in this area.
    • The height of the wash basin is 91cm.
    • The wash basin tap type is push.
    • Viewing windows are 96cm high.
      The bridge in the enclosure has a wood flooring surface which can become slippery when wet.
      There is background noise of running water and music in this enclosure.
      The route becomes narrower near the exit with a width of 100cm.
      There is a lower level wash basin which is 60cm high.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via a separate exit/opening.
    • The exit is not clearly signed internally.
    • There is a single, manual gate with an opening width of 75cm+, which may be difficult to open when exiting this area/attraction.
    • The exit is step-free.
    • There is a release button to exit which is 103cm high.

Exit Point (Lorikeet Lagoon Exit)

  • This ride/attraction exit point is not signed.
  • Exit Point View
    • There is ramped/sloped access at this exit point.
    • This exit point has a closed single gate.
    • The exit point does/do contrast visually with its immediate surroundings.
    • The door(s)/gate(s) open(s) away from you (push).
    • The gate(s) may be difficult to open.
    • The exit point opening width is 94cm.
    • There is a release button to exit which is 99cm high.
  • Ramp/Slope View
    • The ramp/slope is located after the exit.
    • The gradient of the ramp/slope is steep.