Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Ostrich Stampede

World of Jumanji, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

Access Guide

Show Easy Read

Ride/Attraction Summary

  • Summary View
    • Ostrich Stampede is located in World of Jumanji.
    • For the World of Jumanji Access Guide please click here (new tab).
    • For Chessington World of Adventures attractions map please click here (new tab).
    • Guests who would find it difficult to exit the ride without assistance, in the unlikely event of an evacuation, will need to be accompanied by a member of their group. Group members providing assistance need to be over the age of 16.
    • Guests with a red ride access pass are required to ride with a carer over the age of 14 years.
    • This ride has separate access for Standard Passes, Reserve and Ride and Ride Access Passes.
    • The minimum standing height restriction is 1.2m.
    • Guests under 1.3m high must accompanied by an adult aged 16 or over.
    • The maximum chest size restriction is 129 inches.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for guests with back, heart or neck conditions.
    • This ride includes rigorous motion and / or velocity and is therefore not recommended for expectant mothers.
    • In the unlikely event of an evacuation, the process may include climbing ladders, walking over narrow balconies and being strapped into a harness. For this reason it is not suitable for all guests.
    • Assistance dogs may accompany their owner to the ride access point, where they will need to be cared for by a member of their group until they return.
    • Guests need to be able to transfer into the ride vehicle, this can be with assistance from a member of their group.
    • For safety reasons, due to the speed and motion of this ride guests must be able to keep their head upright without assistance.
    • Due to the speed and motion of this ride guests must be able to brace themselves with their hands and / or feet and remain sitting upright. Guests also need to be able to exit the ride independently / with assistance from a member of their group, in the unlikely event of an evacuation.
    • Guests who have a plaster cast or brace should seek medical advice before choosing to ride. If guests choose to ride they should check they can meet the rides safety requirements.
    • This ride/attraction is not suitable for guests with heart, back and neck problems or similar physical conditions, high blood pressure, guests who have had recent surgery, or who are under the influence of drugs and/or alcohol.
    • For more information on the ride requirements please click here (new tab).
    • For RAP access, please contact a staff member via the RAP/ Reserve and Ride entrance.
      Explorers who are non-ambulant are permitted but must meet the following conditions:
      Explorers must be able to hold themselves upright without assistance from a carer throughout the duration of the ride.
      Explorers must be able to hold onto restraints and brace against the rides forces.
      Explorers must have a minimum of 1 carer to assist with loading and unloading.
    • View Information on Prosthetics and limb restrictions.
  • Other Services/Facilities View

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Ride Access (Standard Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • The width of the access point opening is 107cm.
  • Queuing System View
    • Access along this queue is step free.
    • The approximate length of this queue is 51m.
    • Path surfaces in this queuing system are resin bound gravel.
    • The queuing area is open air.
    • The minimum width of the queuing area is 88cm.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 97cm.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can not be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: shoulder harnesses.

Ride Access (Reserve and Ride)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • The width of the access point opening is 95cm.
  • Queuing System View
    • Access along this queue is step free.
    • The approximate length of this queue is 6m.
    • Path surfaces in this queuing system are resin bound gravel.
    • The queuing area is open air.
    • The minimum width of the queuing area is 86cm.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 97cm.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can not be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: shoulder harnesses.

Ride Access (Ride Access Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is ramped/sloped access at this access point.
    • This access point is an opening with no gate(s) or door(s).
    • The width of the access point opening is 120cm.
  • Queuing System View
    • Access along this queue is step free.
    • The approximate length of this queue is 5m.
    • Path surfaces in this queuing system are resin bound gravel.
    • The queuing area is open air.
    • The minimum width of the queuing area is 85cm.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 97cm.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can not be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction.
    • The restraints for this ride/attraction include: shoulder harnesses.

Ride/Attraction Experience

Ride Exit (All Guests)

  • Ride Transfer View
    • The carriage is secure and will not move when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction.
    • Guests have to step down to the platform when exiting.
    • Access from the platform is via a closed single gate.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform exit is signed.
    • The opening width is 141cm.
  • Exit Route View
    • Access along this exit route consists of; steep slopes going down.
    • The approximate length of this exit route is 1m.
    • Path surfaces in this exit route are resin bound gravel.
    • The minimum width of the exit route is 141cm.
    • Handrails along the ramped/sloped section(s) are not provided.
    • There are not any resting/seating areas along the exit route.
    • Music/themed noise is played along the exit route.