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Pizza and Pasta Buffet

Adventure Point, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

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Access Guide

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Summary (Pizza and Pasta Buffet)

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Opening Times (Pizza and Pasta Buffet)

  • Monday 11:30 - 16:00.
  • Tuesday 11:30 - 16:00.
  • Wednesday 11:30 - 16:00.
  • Thursday 11:30 - 16:00.
  • Friday 11:30 - 16:00.
  • Saturday 11:30 - 17:00.
  • Sunday 11:30 - 17:00.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Pizza and Pasta Buffet'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 171cm.
    • There is a member of staff available for assistance at this entrance.
    • There is a slope with a very easy incline.
  • Comments View
    • There is an exit door to the left of the main entrance.
    • The door is single, heavy and opens away from you (push).
    • The width of the door is 86cm.
    • There is a slope with an easy incline beyond the exit door.

Outside Access (Outdoor Seating - Garden Area)

  • Entrance View
    • This information is for the entrance located on the left hand side of the restaurant.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Garden Area'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 152cm.
    • There is not a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Eating and Drinking

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located ahead from the entrance.
    • There is step-free access to the restaurant.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a buffet counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: menu boards and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is pizza, pasta and salad.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
  • Self-Service Counter(s) View
    • The height of the counter is 89cm.
    • The lighting levels are moderate to good.
  • Payment Counter View
    • The height of the counter is 89cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is carpet.
    • Customers pay on arrival.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 62cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are bench seats.
    • The type of flooring in this area is vinyl and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
    • Access to the additional seating area is via 1 step.

Step(s) (Access to Additional Seating)

  • There is a/are step(s) located to the left from the main entrance.
  • The step(s) is/are used to access additional seating.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are moderate to good.

Outdoor Seating

  • The outdoor seating is located to the left of the restaurant.
  • There is ramped/sloped access to the outdoor seating.
  • The distance between the floor and the underside of the lowest dining table is 65cm.
  • The distance between the floor and the underside of the highest dining table is 70cm.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • Some chairs have armrests on both sides.
  • The type of flooring in this area is concrete tiles and block paving.

Accessible Toilet(s) (Pizza and Pasta Buffet - Adventure Point Area - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the rear of the venue.
    • This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is fair.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 143cm x 196cm (4ft 8in x 6ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 89cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • The contrast between the hand dryer and the wall is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 99cm.
  • Comments View
    • The door to access the toilet area is single and permanently held open.
    • The width of the door is 83cm.

Standard Toilet(s) (Pizza and Pasta Buffet - Adventure Point Area)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the rear of the venue.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 32m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The height of the lowered wash basin is 64cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Comments View
    • The door to access the toilet area is single and permanently held open.
    • The width of the door is 83cm.