Access Guide
Area Summary
- Rainforest is located between Land of the Dragons and Forbidden Kingdom.
- For more information on Chessington World of Adventures Resort please click here (new tab).
- Rides/Attractions within this area include; Jungle Rangers, Treetop Hoppers and River Rafts.
- The nearest changing places is located in Shipwreck Coast.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in Forbidden Kingdom.
- The nearest standard toilets are located in Forbidden Kingdom.
- The nearest baby change facilities are located in Forbidden Kingdom.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located by the MANE Stage.
- For more information on the guest information point please click here (new tab).
- The medical centre is located in Forbidden Kingdom.
- For more information on the medical centre please click here (new tab).
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located in the Sensory Space within Adventure Point.
- All staff undertake Disability Awareness and Equality Training.
Area
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Access and Circulation
View
- There is ramped/sloped access throughout this area.
- There are some slight slopes throughout this area.
- The surface throughout consists of concrete.
- During busy periods this area can become congested.
- There are resting areas in this area.
- Seating in the resting area(s) include(s); bench seating.
- Vending machines are not available in this area.
- Freestyle drinks machines are not available in this area.
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Signage and Audio
View
- Wayfinding signage is provided.
- Wayfinding signage does not include symbols or pictograms.
- The colour, design and typeface of signs is consistent throughout the area.
- Dementia friendly signage is not provided.
- There is background music/noise in this area.
Ramp(s) or Slope(s) (Rainforest Photo Shop)
- There is a ramp/slope located in front of the Rainforest Photo Shop.
- The ramp/slope is used to access the Rainforest Photo Shop.
- The gradient of the ramp/slope is steep.
- There is not a/are not handrail(s) at the ramp.
Counter (Rainforest Photo Shop)
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Counter
View
- The counter is located opposite River Rafts.
- There is ramped/sloped access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a plain background.
- The height of the counter is 116cm.
- There is not sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- Music is played everywhere.
- The type of flooring in this area is concrete.