You are on Summary (Smokehouse BBQ and Bar). Skip to the next section.

Summary (Smokehouse BBQ and Bar)

• Smokehouse BBQ and Bar is located in Adventure Point.
• For the Adventure Point Access Guide please click here (new tab).
• The nearest changing places is located in Shipwreck Coast.
• For more information on the changing places please click here (new tab).
• The nearest accessible toilet is located in Adventure Point.
• The nearest standard toilets are located in Adventure Point.
• The nearest baby change facilities are located in Adventure Point.
• For more information on the standard toilets/baby change facilities please click here (new tab).
• The guest information point is located by the MANE stage.
• For more information on the guest information point please click here (new tab).
• The medical centre is located in Forbidden Kingdom.
• For more information on the medical centre please click here (new tab)

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the theme park map please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs and mobility scooters.
• To obtain mobility aids please contact Guest Services.
• There is not a designated place of safety which can be used by people who may feel scared or at risk.
• All staff undertake Disability Awareness and Equality Training.

You are on Opening Times (Smokehouse BBQ and Bar). Skip to the next section.

Opening Times (Smokehouse BBQ and Bar)

• Monday 11:30 - 16:00.
• Tuesday 11:30 - 16:00.
• Wednesday 11:30 - 16:00.
• Thursday 11:30 - 16:00.
• Friday 11:30 - 16:00.
• Saturday 11:30 - 17:00.
• Sunday 11:30 - 17:00.

You are on Approach (Smokehouse BBQ and Bar). Skip to the next section.

Approach (Smokehouse BBQ and Bar)

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• Approach View
  • The surface of the approach is block paving.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Smokehouse BBQ and Bar'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 160cm.
  • There is a member of staff available for assistance at this entrance.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
• Comments View
  • The steep slope at this entrance is short.

You are on Outside Access (Additional Entrance). Skip to the next section.

Outside Access (Additional Entrance)

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• Entrance View
  • This information is for the entrance located to the right of the main entrance.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 156cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is not a member of staff available for assistance at this entrance.
  • There is a slope with a very easy incline.

You are on Outside Access (Bar Entrance - Ramped). Skip to the next section.

Outside Access (Bar Entrance - Ramped)

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• Entrance View
  • This information is for the entrance located at the rear of the venue.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 113cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.

You are on Outside Access (Bar Entrance - Stepped). Skip to the next section.

Outside Access (Bar Entrance - Stepped)

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• Entrance View
  • This information is for the entrance located at the rear of the venue.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Smokehouse BBQ and Bar'.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the opening is 70cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the opening is 65cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Ramp(s) / Slope(s) and Step(s) (Front Outdoor Seating). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Front Outdoor Seating)

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• Ramp / Slope View
  • There is a ramp/slope located in front of the outdoor seating.
  • The ramp/slope is used to access the outdoor seating.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located to the right of the main entrance.
  • The step(s) is/are used to access the outdoor seating.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outdoor Seating (Front). Skip to the next section.

Outdoor Seating (Front)

• The outdoor seating is located in the front of the venue.
• The standard height for the underside of dining tables is 73cm.
• There are also picnic benches.
• All chairs are permanently fixed.
• No tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is block paving.
• Access to the seating area is ramped or stepped.

You are on Outdoor Seating (Rear). Skip to the next section.

Outdoor Seating (Rear)

• The outdoor seating is located at the rear of the venue.
• There is step-free access to the outdoor seating.
• The standard height for the underside of dining tables is 70cm.
• There are also picnic benches.
• All chairs are permanently fixed.
• No tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is concrete tiles and block paving.

You are on Eating and Drinking (Smokehouse). Skip to the next section.

Eating and Drinking (Smokehouse)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located ahead from the main entrance.
  • There is step-free access to the restaurant.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a self service counter.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus and handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Self-Service Counter(s) View
  • The height of the counter is 91cm.
  • The height of the tray counter/rail is 78cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is vinyl.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 64cm.
  • The distance between the floor and the underside of the highest dining table is 72cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are bench seats.
  • The type of flooring in this area is wood.
  • The lighting levels are varied.
  • The height of the refillable drinks station ranges between 57cm - 98cm.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located to the right from the additional entrance.
  • There is step-free access to the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus and handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 117cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 70cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are high stools.
  • The type of flooring in this area is vinyl and wood.
  • The lighting levels are varied.

You are on Lift (Smokehouse). Skip to the next section.

Lift (Smokehouse)

• There is a lift for public use.
• The lift is located to the right from the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 83cm x 138cm (2ft 9in x 4ft 6in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Step(s) (Smokehouse). Skip to the next section.

Step(s) (Smokehouse)

• There is a/are step(s) located to the right from the main entrance.
• The step(s) is/are used to access the counter, additional seating and the bar.
• There is/are 3 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are moderate to good.
• There is a platform lift to overcome the step(s).

You are on Accessible Toilet(s) (Smokehouse BBQ and Bar - Adventure Point Area - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Smokehouse BBQ and Bar - Adventure Point Area - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the main entrance.
  • This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is fair.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 146cm x 177cm (4ft 9in x 5ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm (2ft 11in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is no dropdown rail.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 95cm (3ft 1in).
  • The contrast between the hand dryer and the wall is poor.

You are on Standard Toilet(s) (Smokehouse BBQ and Bar - Adventure Point Area). Skip to the next section.

Standard Toilet(s) (Smokehouse BBQ and Bar - Adventure Point Area)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located ahead from the main entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 14m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The height of the lowered wash basin is 72cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the toilet that was surveyed.
  • The height of the baby change table is 77cm.
• Toilet Facilities 2 View
  • The male toilet is located ahead from the main entrance.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 14m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is fair.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The height of the lowered wash basin is 64cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
• Baby Changing Facilities 2 View
  • Baby change facilities are available in the toilet that was surveyed.
  • The height of the baby change table is 80cm.
• Comments View
  • The baby changing table in both toilets are on wheels.