Access Guide

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Summary (Sweet Shop)

The Sweet Shop is located in Adventure Point .
For the Adventure Point Access Guide please click here (new tab).
The nearest changing places is located in Shipwreck Coast.
For more information on the changing places please click here (new tab).
The nearest accessible toilet is located in Adventure Point.
The nearest standard toilets are located in Adventure Point.
The nearest baby change facilities are located in Adventure Point.
For more information on the standard toilets/baby change facilities please click here (new tab).
The guest information point is located by the MANE stage.
For more information on the guest information point please click here (new tab).
The medical centre is located in Forbidden Kingdom.
For more information on the medical centre please click here (new tab)

For the theme park map please click here (new tab).
There is a member of staff available for help and assistance.
There is not a member of staff trained in British Sign Language.
There is not an assistance dog toilet or toileting area at the venue/nearby.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include wheelchairs and mobility scooters.
To obtain mobility aids please contact Guest Services.
There is not a designated place of safety which can be used by people who may feel scared or at risk.
All staff undertake Disability Awareness and Equality Training.

Approach View
- The surface of the approach is block paving.
Ramp/Slope View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.

Entrance View
- This information is for the entrance located at the front of the venue.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Sweet Shop'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the opening is 113cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a member of staff available for assistance at this entrance.
Comments View
- There is a children's entrance to the right of the shop entrance (photographs 4 and 5).

The majority of aisle widths are 150cm+.
The type of flooring is vinyl.
There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
There is good colour contrast between the walls and floor in all areas.
The lighting levels are varied.
Music is played everywhere.
There are hand sanitisers.
The height of the hand sanitiser(s) is/are 110cm.
The till(s) is/are located to the left from the shop entrance.
There is step-free access to the till(s).
There is a clear unobstructed route to the till(s).
The till(s) is/are not clearly signed.
There are windows, TVs, glazed screens or mirrors at/behind the till(s).
The lighting levels at the till(s) are good.
The chip & pin card machines are accessible from the till(s).
The height of the till(s) is/are 105cm.
There is a lowered section at the till(s).
The height of the lowered section is 79cm.
There is not a clear knee recess beneath the lowered section of the till(s).
There is not a hearing assistance system at the till(s).