Access Guide
Summary (Tacotaria)
- Tacotaria is located in Mexicana.
- For the Mexicana Access Guide please click here (new tab).
- The nearest changing places is located in Shipwreck Coast.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in Adventure Point.
- The nearest standard toilets are located in Adventure Point.
- The nearest baby change facilities are located in Adventure Point.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located by the MANE Stage.
- For more information on the guest information point please click here (new tab).
- The medical centre is located in Forbidden Kingdom.
- For more information on the medical centre please click here (new tab)
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located in the Sensory Space within Adventure Point.
- All staff undertake Disability Awareness and Equality Training.
Opening Times (Tacotaria)
- Monday 11:30 - 16:00.
- Tuesday 11:30 - 16:00.
- Wednesday 11:30 - 16:00.
- Thursday 11:30 - 16:00.
- Friday 11:30 - 16:00.
- Saturday 11:30 - 16:00.
- Sunday 11:30 - 16:00.
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Comments
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- The opening times may vary depending on the season / guest numbers.
Outside Access (Tacotaria)
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Entrance
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- This information is for the entrance located in front of the venue.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tacotaria'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a member of staff available for assistance at this entrance.
Eating and Drinking (Tacotaria)
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Location and Access
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- The following information is for the restaurant.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include: menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Mexican cuisine.
- Takeaway cups are not available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 97cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The height between the floor and the underside of the lowest dining table is 73cm.
- The distance between the floor and the underside of the highest dining table is 89cm.
- The standard height for the underside of dining tables is 73cm.
- The surface height of the highest table is 91cm.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are high tables, long tables and high stools.
- The type of flooring in this area is vinyl.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
Outdoor Seating (Tacotaria)
- The outdoor seating is located at the front of the venue.
- There is stepped access to the outdoor seating.
- The distance between the floor and the underside of the lowest dining table is 70cm.
- The distance between the floor and the underside of the highest dining table is 78cm.
- The standard height for the underside of dining tables is 78cm.
- There are also picnic benches.
- Some chairs are permanently fixed.
- Some tables are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is concrete.
- There are 4 clearly marked steps to access the outdoor seating area.
The deepest step is 24cm high.
There is a handrail on the right going up which is within 118cm of the pitch line of the steps.