Access Guide
Summary (Trail of the Kings)
- Trail of the Kings is located in the Chessington Zoo area.
- For the Chessington Zoo Access Guide please click here (new tab).
- The nearest changing places is located in Shipwreck Coast.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in Adventure Point.
- The nearest standard toilets are located in Adventure Point.
- The nearest baby change facilities are located in Adventure Point.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located by the MANE Stage.
- For more information on the guest information point please click here (new tab).
- The medical centre is located in Forbidden Kingdom.
- For more information on the medical centre please click here (new tab)
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located in the Sensory Space within Adventure Point.
- All staff undertake Disability Awareness and Equality Training.
Access Point (Chessington Zoo)
- This ride/attraction access point is signed.
- There is ramped/sloped access at this access point.
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Access Point
View
- This access point is an open gateway.
- The access point does/do contrast visually with its immediate surroundings.
- The access point opening width is 230cm.
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Ramp/Slope
View
- The ramp/slope is located on the path immediately beyond the access point.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Access Point (Close to Wild Woods)
- This ride/attraction access point is signed.
- There is ramped/sloped access at this access point.
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Access Point
View
- This access point is an open gateway.
- The access point does not/do not contrast visually with its immediate surroundings.
- The access point opening width is 260cm.
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Ramp/Slope
View
- The ramp/slope is located on the path leading to and immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
Trail of the Kings
- The Trail of the Kings is a path which follows a semi-circular route between the two access points.
- There are arrows along the path suggesting a direction of travel from the access point close to Wilds Woods to the access point in Chessington Zoo.
- However, the trail can be accessed and followed in either direction.
- The trail is approximately 250 metres in length.
- The path mostly has a tarmac surface with some small sections of block paving.
- It can be slightly uneven in places.
- The path is step-free but there are some slight and steep slopes along the route.
- The narrowest section of the path is 106cm but generally it is wider than 150cm and will allow 2 wheelchair users to pass.
- There are no seats along the route.
- The path passes through 2 covered areas past the gorilla and bush dog enclosures.
- It is quite dark in these areas.
- All other enclosures have outside viewing screens along the path.
- All enclosures have an information board.
- There are some animal sound effects played through speakers in some sections.
- There is a television screen at the gorilla enclosure.
- There are hand sanitisers at either end of the gorilla enclosure.
- The height of the hand sanitisers is 118cm and 128cm.
General Enclosures
- The types of animal enclosures in this area are indoor enclosures and outdoor enclosures.
- The enclosures with step-free access include: the Binturong, Red Fox, Serval, Caracal, Asiatic Lion, Ring Tailed Coati, Bush Dog and Gorilla enclosures.
- The enclosures with steep ramped/sloped access include: the Binturong, Red Fox, Serval, Caracal, Asiatic Lion, Ring Tailed Coati, Bush Dog and Gorilla enclosures (as the trail path has some steep sections).
- The enclosures with information boards available are the Binturong, Red Fox, Serval, Caracal, Asiatic Lion, Ring Tailed Coati, Bush Dog and Gorilla enclosures.
- The enclosures with floor level viewing areas include: the Binturong, Red Fox, Serval, Caracal, Asiatic Lion, Ring Tailed Coati, Bush Dog and Gorilla enclosures.
- All enclosures have a floor level viewing area.
Animal Enclosures (Gorillas)
- This enclosure is indoor.
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Entrance / Opening
View
- There are no doors, however there is an open width of 75cm+ for access to this enclosure.
- The entrance/opening is not clearly signed.
- The entrance/opening does not/do not contrast visually with its immediate surroundings.
- There is not a canopy or recess which provides weather protection at this entrance/opening.
- There is ramped/sloped access at this entrance/opening.
- There is a slight slope over 150cm wide, with no handrails.
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Animal Enclosure
View
- There is not level access throughout this area.
- There is stepped access to one of the viewing windows.
There is 1 or 3 steps to access this area depending which side you access it from.
The steps are clearly marked but do not have handrails. - Clear directional signage is provided in this area.
- During busy periods this area can become congested.
- The flooring in the enclosure is hard flooring.
- Handrails with a rounded or oval profile are not provided in this area.
- This area does play background music/sound.
- There are not resting/seating areas within this area.
- Information in this area includes the following formats: information board and television/screen.
- There was not a staff member in the enclosure at the time of the survey.
- There is a low level viewing area at 31cm high.
- A one-way system operates in this area.
- Visitors cannot handle/touch animals in this area.
- The lighting levels in this area are low to moderate.
- There is a low colour contrast between the walls and the walkways in this area.
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Exit
View
- Visitors exit via a separate exit/opening.
- The exit is not clearly signed internally.
- There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
- The exit is ramped/sloped.
- There is a slight slope over 150cm wide, with no handrails.
