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The new name for DisabledGo

Tuk Tuk Turmoil

Wild Asia, Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE

Access Guide

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Ride/Attraction Summary

Getting Help and Assistance

  • For the theme park map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Guest Services.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • All staff undertake Disability Awareness and Equality Training.

Ride Access (Standard Passes)

  • Access Point View
    • This ride/attraction access point is signed.
    • There is step-free access at this access point.
    • This access point is an open gateway.
    • The width of the access point opening is 170cm.
  • Queuing System View
    • Access along this queue is step free.
    • The approximate length of this queue is 50m.
    • This queue can be extended during busy periods.
    • Path surfaces in this queuing system are block paving.
    • The queuing area is open air.
    • The minimum width of the queuing area is 97cm.
    • There are not any resting/seating areas along the queue.
    • Music/themed noise is played along the queue.
  • Ride Transfer View
    • Access to the platform is via an open gateway.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is not signed.
    • The gate opening width is 110cm.
    • Beyond the gate, there is a very slight upward slope followed by a single 18cm high step leading down to the ride loading area.
      The slope does not overcome the step.
    • Guests have to step up and into the carriage.
    • The carriage may move slightly when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction but can hold the carriage to limit movement.
    • The restraints for this ride/attraction include: lap bars.

Ride Access (Ride Access Pass)

  • Ride Transfer View
    • Access to the platform is via an open gateway.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform access point is signed.
    • The gate opening width is 105cm.
    • Beyond the gate, there is a slight upward slope followed by a single 18cm high step leading to the ride loading area.
      The slope does not overcome the step.
    • Wheelchairs are not permitted in/on the ride/attraction itself.
    • Wheelchairs can be left at the ride/attraction transfer platform/area.
    • Guests have to step up and into the carriage.
    • The carriage may move slightly when guests are transferring.
    • Staff are unable to provide assistance when transferring into/onto the ride/attraction but can hold the carriage to limit movement.
    • The restraints for this ride/attraction include: lap bars.
    • A dodgem car can be brought to the edge of the ride area for easier transfer.
      This overcomes the step mentioned above and requires the rider to step down into the ride vehicle rather than up.

Ride/Attraction Experience

Ride Exit (All Guests)

  • Ride Transfer View
    • The carriage may move slightly when guests are transferring.
    • Staff are unable to provide assistance when transferring out of/off the ride/attraction but can hold the carriage to limit movement.
    • Guests have to step down to the platform when exiting.
    • Access from the platform is via an open gateway.
    • The gate(s) is/are opened manually by staff.
    • This ride/attraction platform exit is not signed.
    • The opening width is 105cm.
    • There is a single 18cm high step, followed by a slight upward slope leading from the ride loading area to the exit gate.
      The slope does not overcome the step.
    • A dodgem car can be brought to the edge of the ride area for easier transfer.
      This overcomes the step mentioned above and requires the rider to step up out of the ride vehicle rather than down.