Access Guide
Area Summary
- Wanyama Village and Reserve is located to the rear of the park.
- For more information on Chessington World of Adventures Resort please click here (new tab).
- Rides/Attractions within this area include; ZUFARI.
- The nearest changing places is located in Shipwreck Coast.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in Forbidden Kingdom.
- The nearest standard toilets are located in Forbidden Kingdom.
- The nearest baby change facilities are located in Forbidden Kingdom.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located by the MANE Stage.
- For more information on the guest information point please click here (new tab).
- The medical centre is located in Forbidden Kingdom.
- For more information on the medical centre please click here (new tab).
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located in the Sensory Space within Adventure Point.
- All staff undertake Disability Awareness and Equality Training.
Area
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Access and Circulation
View
- Wanyama Village and Reserve can be accessed via steep slopes from Forbidden Kingdom.
- There is ramped/sloped access throughout this area.
- There are slight and steep slopes throughout Wanyama Village and Reserve.
There is a steep slope leading to the Wanyama lookout point. - There are bollards at the entrance to Wanyama Village and Reserve.
The bollards are 93cm high and the minimum width between them is 107cm. - The surface throughout consists of wood, concrete, rubber flooring and block paving.
- The floor surface may be uneven in places.
- During busy periods this area can become congested.
- There are resting areas in this area.
- Seating in the resting area(s) include(s); picnic tables with fixed seating.
- Vending machines are not available in this area.
- Freestyle drinks machines are not available in this area.
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Signage and Audio
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- Wayfinding signage is provided.
- Wayfinding signage includes symbols or pictograms.
- The colour, design and typeface of signs is consistent throughout the area.
- Dementia friendly signage is not provided.
- There is background music/noise in this area.
Ramp(s) or Slope(s) (Wanyama Village and Reserve - Forbidden Kingdom)
- The ramp/slope is used to access Wanyama Village and Reserve and Forbidden Kingdom.
- The gradient of the ramp/slope is slight.
Eating and Drinking (The Coffee Truck)
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Location and Access
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- The following information is for the food and drink kiosk.
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Staff cannot bring food and/or drinks to tables.
- Menu types include: written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are not available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 119cm.
- The height of the lowered section at the counter is 83cm.
- There is a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- There is a table which is prioritised to give access to wheelchair users.
- The surface height of the lowest table is 70cm.
- The surface height of the highest table is 71cm.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests on both sides.
- In this area there are picnic tables with fixed seating.
- The type of surface is stone and rubber flooring.
General Enclosures
- The types of animal enclosures in this area are outdoor enclosures and interactive enclosures.
- The enclosures with slight ramped/sloped access include: Sitatunga, Madoqua Kirkii, Pygmy Goat, Meerkats, Hornbill, Black Crowned Crane, Ostrich, Ankole Cattle and Zebras.
- The enclosures with seating available nearby are Pygmy Goats and Horbill.
- All enclosures have a floor level viewing area.
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Comments
View
- There is an opening width of 83cm to access the meerkats.
- There is also a meerkat viewing tunnel that has an entrance width of 108cm.
- There are 3 - 5 medium depth steps to access the viewpoint.
- The height of the tunnel is 140cm.
- There is a steep slope leading down to the meerkat viewpoint.