Access Guide
Area Summary
- Wild Asia is located to the left of the Explorer Entrance and can be accessed from Land of the Dragons or Land of the Tiger.
- For more information on Chessington World of Adventures Resort please click here (new tab).
- The nearest changing places is located in Shipwreck Coast.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in Forbidden Kingdom.
- The nearest standard toilets are located in Land of the Dragons.
- The nearest baby change facilities are located in Land of the Dragons.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located by the MANE Stage.
- For more information on the guest information point please click here (new tab).
- The medical centre is located in Forbidden Kingdom.
- For more information on the medical centre please click here (new tab).
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located in the Sensory Space within Adventure Point.
- All staff undertake Disability Awareness and Equality Training.
Area
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Access and Circulation
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- There is level access to Wild Asia from Land of the Dragons or there are steep slopes from Land of the Tiger.
- There is step-free access throughout this area.
- There are some features in this area which could cause a potential trip hazard.
- The surface throughout consists of concrete, rubber flooring and block paving.
- The floor surface may be uneven in places.
- During busy periods this area can become congested.
- There are resting areas in this area.
- Seating in the resting area(s) include(s); picnic tables with fixed seating and bench seating.
- Vending machines are available in this area.
- The vending machine controls range from 115cm to 155cm.
- Freestyle drinks machines are available in this area.
- The Freestyle drinks machine controls range from 104cm to 168cm.
- The lowered controls designed for wheelchair users are at a height of 75cm.
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Signage and Audio
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- Wayfinding signage is provided.
- Wayfinding signage does not include symbols or pictograms.
- The colour, design and typeface of signs is not consistent throughout the area.
- Dementia friendly signage is not provided.
- There is background music/noise in this area.
Eating and Drinking (Tuk Tuk Treats)
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Location and Access
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- The following information is for the food and drink kiosk.
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Staff cannot bring food and/or drinks to tables.
- Menu types include: written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Ice Cream.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 110cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is concrete.
Outdoor Seating
- The outdoor seating is located throughout Wild Asia.
- There is step-free access to the outdoor seating.
- The standard height for the underside of dining tables is 71cm.
- There are also picnic benches and adapted picnic benches.
- All chairs are permanently fixed.
- All tables are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is concrete and block paving.
Ramp(s) or Slope(s) (Wild Asia - Land of the Tiger)
- There is a ramp/slope located between Wild Asia and Land of the Tiger.
- The gradient of the ramp/slope is steep.
- The ramp does not have resting areas.