Access Guide
Summary (YooHoo Children's Zoo)
- YooHoo Children's Zoo is located in Chessington Zoo.
- For the Chessington Zoo Access Guide please click here (new tab).
- The nearest changing places is located in Shipwreck Coast.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located in Adventure Point.
- The nearest standard toilets are located in Adventure Point.
- The nearest baby change facilities are located in Adventure Point.
- For more information on the standard toilets/baby change facilities please click here (new tab).
- The guest information point is located by the MANE Stage.
- For more information on the guest information point please click here (new tab).
- The medical centre is located in Forbidden Kingdom.
- For more information on the medical centre please click here (new tab)
Getting Help and Assistance
- For the theme park map please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs and mobility scooters.
- To obtain mobility aids please contact Guest Services.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located in the Sensory Space within Adventure Point.
- All staff undertake Disability Awareness and Equality Training.
Animal Enclosures (YooHoo Children's Zoo)
- This enclosure is outdoor.
- YooHoo Children's Zoo is located in the Chessington Zoo area of the theme park.
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Entrance / Opening
View
- There is a single, manual gate with an opening width of 75cm+, which is easy to open for access to this enclosure.
- The entrance/opening is clearly signed.
- The entrance/opening does/do contrast visually with its immediate surroundings.
- There is not a canopy or recess which provides weather protection at this entrance/opening.
- There is ramped/sloped access at this entrance/opening.
- The entrance gate opens towards you and is 162cm wide (photograph 2).
There is a second gate into the enclosure area which is 140cm wide and opens away from you (photograph 5). - There is a slight slope over 150cm wide, with no handrails.
- The slope has a level landing.
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Animal Enclosure
View
- There is level access throughout this area.
- Clear directional signage is not provided in this area.
- During busy periods this area can become congested.
- The flooring in the enclosure is concrete or tarmac.
- Some flooring is uneven.
- This area does play background music/sound.
- There are not resting/seating areas within this area.
- Information in this area includes the following formats: pictorial and information board.
- There is a staff member in the enclosure for information and assistance.
- Visitors can handle/touch animals in this area.
- There is a wash basin in this area.
- The height of the wash basin is 84cm.
- The wash basin tap type is sensor.
- One of the wash basins has an 11cm step to access it.
Guests hands have to be inserted into the top of the hand dryers which are 73cm high.
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Exit
View
- Visitors exit via the entrance/opening.
- The exit is clearly signed internally.
- There is a single, manual gate with an opening width of 75cm+, which is easy to open when exiting this area/attraction.
- The exit is step-free.
- The first gate to exit opens towards you and is 140cm wide (photograph 19).
The second gate to exit opens away from you and is 162cm wide (photograph 21). - There is a slight slope over 150cm wide, with no handrails.
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Comments
View
- The narrowest point of the entrance/exit route is 143cm wide.