Access Guide
Introduction
- Related link Central Block including Main Reception.
- Https://www.accessable.co.uk/venues/central-block-including-main-reception
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Comments
View
- The Refectory is located to the rear of the heartspace in the Central Block.
Opening Times
- Monday 08:30 - 18:00.
- Tuesday 08:30 - 16:30.
- Wednesday 08:30 - 16:30.
- Thursday 08:30 - 18:00.
- Friday 08:30 - 16:30.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Chesterfield.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Chesterfield.
- There is not a bus stop within 150m (164yds) of the venue.
Parking (Visitors Parking)
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 470cm (13ft 1in x 15ft 5in).
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Venue Car Park
View
- Designated parking bays are clearly marked.
- The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
View
- The designated bays are located to the left of the main entrance as you face it.
- There are standard bays available here, and to the right of the entrance.
- Staff and student car parks are available.
- The approach from the car park bypasses the majority of the steep slope in front of the main entrance leaving only a slight slope to be overcome.
Outside Access (Main Entrance NEW)
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Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 133cm (4ft 4in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 119cm (3ft 11in).
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 179cm (5ft 10in).
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Second Set of Doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 180cm (5ft 11in).
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Ramp/Slope
View
- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Level Change (Entrance Foyer)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear of the entrance foyer.
- There is/are 11 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
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Comments
View
- The steps lead up to the Heartspace.
- There are 2 similar sets of steps in this area.
Lift (Entrance Foyer)
- There is a lift for public use.
- The lift is located at the rear of the entrance foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, Heartspace and mezzanine.
- Wall mounted information boards are not provided at lift landings.
- The weight limit for the lift is 630kg.
- The lift is approximately 10m (10yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing enhancement system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is medium.
Level Change (Access to the Refectory)
- There is a ramp/slope to access this area/service.
- The ramp/slope does bypass the step(s).
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 136cm (4ft 6in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear of the Heartspace.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the area.
- The lighting levels are medium.
- Motorised scooters are welcomed in public parts of the venue.
- Customers cannot charge scooters or wheelchairs at the venue.
Eating and Drinking (Heartspace Eatery)
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Location and Access
View
- The following information is for the refectory.
- The refectory is located at the rear of the central block, on the ground floor.
- There is ramped/sloped access to the refectory.
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Service and Menus
View
- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered and a buffet counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 85cm.
- The type of flooring in this area is laminate.
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Self-Service Counter(s)
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- The height of the counter is 92cm.
- The height of the tray counter/rail is 86cm.
- The type of flooring in this area is laminate.
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Payment Counter
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- The height of the counter is 85cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is vinyl and laminate.
Eating and Drinking (Café Central)
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Location and Access
View
- The following information is for the café.
- The café is located on the ground floor of central block, to the rear left of the building.
- There is ramped/sloped or stepped access to the café.
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Service and Menus
View
- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
View
- The height of the counter is 91cm.
- There is a moveable card machine available for payment.
- This counter shares seating with the Heartspace Eatery.
Accessible Toilet(s)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located in the Heartspace, to the right as you exit the lift.
- This accessible toilet is approximately 7m (7yd 1ft) from the foyer lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
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Toilet Features
View
- The dimensions of the accessible toilet are 180cm x 317cm (5ft 11in x 10ft 5in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 90cm from floor level.
- The lighting levels are good.
- There is not a lateral transfer space.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is good.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 75cm.
- The shelf is not located where it is reachable.
- The toilet has a cistern.
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm.
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 91cm.
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Comments
View
- The toilet seat is height adjustable.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female and male toilets are located in the Heartspace, to the right as you exit the foyer lift.
- There is step-free access into the toilet(s), via lift.
- The standard toilet(s) is/are approximately 3m from the foyer lift.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial and written text signage on or near the toilet door.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.