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Costa

Chesterfield Royal Hospital, Calow, Chesterfield, Derbyshire, S44 5BL

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Access Guide

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Getting To The Hospital (Chesterfield Royal Hospital)

  • By Road View
    • The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
    • Standard and accessible open-air parking is available to the north, south and west of the hospital site.
  • By Bus View
    • The nearest bus stops are situated outside the main hospital entrance.
      Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway.
    • There is an onsite bus stop.
    • The onsite bus stops are situated directly opposite the main hospital entrance.
    • The bus stops are all sheltered.
      There is bench seating available and sufficient space for a wheelchair user to wait.
    • The bus stops are between 30m and 75m from the main entrance.
      The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
  • By Train View
    • The nearest railway station is Chesterfield.
      The station is located 1.5 miles away, just off Crow Lane.
      This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
  • Useful Links View

Getting Help and Assistance (Chesterfield Royal Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found around the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
  • To obtain mobility aids please contact reception.

Hospital Parking (Car Park 1 - Main Hospital Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
  • Comments View
    • Payment signs are also located above the payment machines at the main hospital entrance.
    • There is only a touch screen with controls etc at the exit barrier.
    • Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
    • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
    • This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.

Hospital Parking (Car Park 2/3 - Accessible Parking and Drop-off Point)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the left of the main entrance as you face the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 58m (63yd 1ft) from the main hospital entrance.
  • Comments View
    • There is only a touch screen with controls etc at the exit barrier.
    • Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
    • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
    • This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.

Getting To (Costa)

  • Costa is/are located near the main hospital entrance, within the convenience store.
  • Access to Costa is via the main hospital entrance.
  • After entering the hospital via the main entrance turn left.
    Proceed ahead, go past the seating on both sides and enter the shop ahead and slightly to your right.
    Go through the shop and Costa is located directly ahead.
  • There is step free access to Costa.
  • Costa is approximately 57m from the main hospital entrance.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Chesterfield Royal Hospital Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 134cm (4ft 5in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 116cm (3ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 95cm (3ft 1in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
  • Comments View
    • There is a second inner door to the right of the one surveyed. This door is the same width and the doors are permanently held open.

Opening Times (Costa)

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Costa)

  • Location and Access View
    • The following information is for the café.
    • The café is located within the convenience store, on the ground floor in Yellow Zone.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 93cm.
    • The height of the lowered section at the counter is 60cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Comments View
    • Costa is reached through the convenience store. There is a wide gap to access the store which then leads to Costa.

Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)

  • Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
  • Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
  • Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
  • Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
  • Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.

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