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High Dependency Unit

Chesterfield Royal Hospital, Calow, Chesterfield, Derbyshire, S44 5BL

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Access Guide

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Getting To The Hospital (Chesterfield Royal Hospital)

  • By Road View
    • The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
    • Standard and accessible open-air parking is available to the north, south and west of the hospital site.
  • By Bus View
    • The nearest bus stops are situated outside the main hospital entrance.
      Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway.
    • There is an onsite bus stop.
    • The onsite bus stops are situated directly opposite the main hospital entrance.
    • The bus stops are all sheltered.
      There is bench seating available and sufficient space for a wheelchair user to wait.
    • The bus stops are between 30m and 75m from the main entrance.
      The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
  • By Train View
    • The nearest railway station is Chesterfield.
      The station is located 1.5 miles away, just off Crow Lane.
      This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
  • Useful Links View

Getting Help and Assistance (Chesterfield Royal Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found around the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
  • To obtain mobility aids please contact reception.

Hospital Parking (Car Park 6 - Visitors Entrance and The Den)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the western side of the hospital opposite the Visitors entrance and the entrance to The Den.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the Den entrance.
  • Comments View
    • There is only a touch screen with controls etc at the exit barrier.
    • There are also 3 parent and child spaces available in this car park.
    • Blue Badge holders receive free parking by scanning their Blue Badge barcode at a payment terminal.
    • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.

Hospital Parking (Car Park 2/3 - Accessible Parking and Drop-off Point)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the left of the main entrance as you face the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 58m (63yd 1ft) from the main hospital entrance.
  • Comments View
    • There is only a touch screen with controls etc at the exit barrier.
    • Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
    • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
    • This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.

Getting To (The High Dependency Unit)

  • The High Dependency Unit is/are located on the ground floor in the Orange Zone of the main hospital building.
  • Access to the High Dependency Unit is via the visitors entrance.
  • Enter through the visitors entrance and keep to the right of the café.
    Proceed down the corridor and go through 3 sets of open double doors.
    Follow the corridor and turn slightly right where there is some seating to the right.
    Continue straight ahead to lifts No.1/2.
    Take the lift to the ground floor.
    Exit the lift then turn left, proceed ahead and turn left again.
    The High Dependency Unit is then located on the right.
  • There is step free access, via lift, to the High Dependency Unit.
  • The High Dependency Unit is approximately 92m from the visitors entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Visitor's Entrance)

  • Entrance Details View
    • This information is for the entrance located at the north west corner of the hospital, giving access to Orange zone.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 167cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 172cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 129cm.
  • Ramp/Slope Details View
    • The ramp/slope is located on the approach to the entrance.
    • The ramp/slope gradient is slight.

Lift (Orange Zone - Lift No.1/2)

  • There is a lift for public use.
  • The lift is located near the Emergency Management Unit.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 70m (76yd 1ft) from the visitors entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external controls for the lift are 140cm from the floor.
  • The visual contrast between the external lift controls and the control plate is low.
  • The visual contrast between the external lift control plate and the wall is medium.
  • The clear door width is 129cm (4ft 3in).
  • The dimensions of the lift are 158cm x 232cm (5ft 2in x 7ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The internal controls for the lift are 137cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • The lift surveyed was lift number 2.
    • All photographs and information are for lift number 2.

Other Floors (Orange Zone - To the Ashover Ward)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are LG, G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Ward (High Dependency Unit)

  • Ward Information View
    • This is a/an high dependency ward.
    • This is a shared ward.
    • There is/are 1 bay(s) available.
    • There is/are 2 side room(s) available.
    • There is/are 10 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 120cm (3ft 11in).
    • There is an intercom.
    • The height of the intercom is 128cm (4ft 2in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 92cm (3ft).
    • There is a door release button when exiting.
    • The height of the door release button is 125cm (4ft 1in).
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • The lighting levels are good.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The width of the door opening into the relatives' room is under 75cm.
    • There is not a clear turning space in the relatives' room.
    • There is a/are chair(s) with armrests available within the relatives' room.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are not washroom facilities for patients on the ward.
    • There are not toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located next to the visitors entrance.
    • There are standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are between 11:00 and 20:00.
    • The visiting times are the same for each day.

Entrance (To the Treatment Area)

  • Entrance Details View
    • This information is for the entrance located ahead as you enter the ward, in front of the Main Treatment Area.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 138cm (4ft 6in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 120cm.

Day Room / Lounge Area (Relatives Room)

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 7m from the unit entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to manoeuvre.
  • There are sofas and also a mixture of single seats with and without armrests.
  • Some chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 39cm (1ft 3in).
  • The distance between the floor and the highest table is 42cm (1ft 5in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Standard Toilet(s) (Visitors)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located inside the Relatives Room.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 9m from the unit entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the right of the basin.
    • Lighting levels are good.

Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)

  • Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
  • Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
  • Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
  • Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
  • Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.

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