Access Guide
Getting To The Hospital (Chesterfield Royal Hospital)
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By Road
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- The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
- Standard and accessible open-air parking is available to the north, south and west of the hospital site.
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By Bus
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- The nearest bus stops are situated outside the main hospital entrance.
Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway. - There is an onsite bus stop.
- The onsite bus stops are situated directly opposite the main hospital entrance.
- The bus stops are all sheltered.
There is bench seating available and sufficient space for a wheelchair user to wait. - The bus stops are between 30m and 75m from the main entrance.
The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
- The nearest bus stops are situated outside the main hospital entrance.
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By Train
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- The nearest railway station is Chesterfield.
The station is located 1.5 miles away, just off Crow Lane.
This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
- The nearest railway station is Chesterfield.
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Useful Links
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- Bus fare and timetable information.
- To view the web page described above click here (opens in new tab).
- Chesterfield Railway Station details.
- To view the web page described above click here (opens in new tab).
- Train fare and timetable Information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Chesterfield Royal Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found around the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
- To obtain mobility aids please contact reception.
- Useful Links View
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Comments
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- Documents in Easy Read and on yellow paper are also available on request.
- PALS service is called Assistance and Complaints. Their opening hours are 8.30 am to 3.30 pm Monday to Friday.
- Therapy dogs can often be found inside the hospital with their handlers.
- The hospital runs a buggy service (the Royal Rider), staffed by volunteer drivers. The buggy service hours are 8am to 4pm seven days a week and a limited service Monday to Friday evenings from 5pm to 8pm.
Hospital Parking (Car Park 6 - Visitors Entrance and The Den)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on the western side of the hospital opposite the Visitors entrance and the entrance to The Den.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the Den entrance.
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Comments
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- There is only a touch screen with controls etc at the exit barrier.
- There are also 3 parent and child spaces available in this car park.
- Blue Badge holders receive free parking by scanning their Blue Badge barcode at a payment terminal.
- The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
Getting To (Intensive Therapy Unit)
- The Intensive Therapy Unit is/are located on the ground floor in the Orange Zone of the main hospital building.
- Access to the Intensive Therapy Unit is via the Visitors entrance.
- Enter through the Visitors entrance.
Continue past the café and follow the corridor to the bank of lifts.
Take no.1/2 lifts to the ground floor.
Exit the lift and turn left.
Follow the corridor and the entrance to the Intensive Care Unit will be on the right. - There is step free access, via lift, to the Intensive Therapy Unit.
- The Intensive Therapy Unit is approximately 23m from the No.1/2 lift.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Visitor's Entrance)
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Entrance Details
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- This information is for the entrance located at the north west corner of the hospital, giving access to Orange zone.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 167cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 172cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 129cm.
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Ramp/Slope Details
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- The ramp/slope is located on the approach to the entrance.
- The ramp/slope gradient is slight.
Lift (Orange Zone - Lift No.1/2)
- There is a lift for public use.
- The lift is located near the Emergency Management Unit.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 70m (76yd 1ft) from the visitors entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G and 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The external controls for the lift are 140cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is medium.
- The clear door width is 129cm (4ft 3in).
- The dimensions of the lift are 158cm x 232cm (5ft 2in x 7ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls for the lift are 137cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- The lift surveyed was lift number 2.
- All photographs and information are for lift number 2.
Other Floors (Orange Zone - To the Ashover Ward)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are LG, G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Ward (Intensive Therapy Unit)
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Ward Information
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- This is a/an critical care ward.
- This is a shared ward.
- There is/are 1 bay(s) available.
- There is/are 0 side room(s) available.
- There is/are 9 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm (5ft 3in).
- There is an intercom.
- The height of the intercom is 148cm (4ft 10in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 124cm (4ft 1in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are not washroom facilities for patients on the ward.
- There are not toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located at the visitors entrance.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located at the visitors entrance.
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Visiting Times
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- Visiting times vary, please contact the ward in advance.
Entrance (Main Unit)
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Entrance Details
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- This information is for the entrance located off the main corridor, on the right.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 166cm.
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Comments
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- There is a second similar door located further down the corridor, also used to access the main unit.
- The other door is shown in photograph 3.
Family Room (Visitors Waiting Room)
- The family room is located along the main corridor.
- There is step-free access to the family room.
- The family room is clearly signed.
- The door(s) open(s) away from you (push).
- The door(s) for the room is/are not push pad activated.
- The door(s) is/are single width.
- The door(s) has a closer and maybe difficult for some to open.
- The width of the door opening is 76cm.
- The type of flooring in the family room is vinyl/laminate.
- There is sufficient space for a wheelchair user to manoeuvre within the family room.
- There is bench seating and single seats without armrests.
- There is sufficient space for a wheelchair user to use the seating area.
- There is space for an assistance dog to rest.
- No tables are permanently fixed.
- There is a refreshment counter.
- The height of the counter is 85cm.
- The counter does not have a clear knee recess.
- There is not a sink.
- There is not a television.
- Vending machines are not available.
- There is not a water dispenser available.
- There is not a play area or toys/books for a child to play with.
- There is not a hearing assistance system for the room(s).
- Background music is not played in the room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels in the room are moderate to good.
Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)
- Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
- Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
- Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
- Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
- Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Chesterfield Royal Hospital Entrances link (new tab) - click here.
- Chesterfield Royal Hospital Main Building link (new tab) - click here.
- Chesterfield Royal Hospital Parking link (new tab) - click here.
- Chesterfield Royal Hospital Toilet Information link (new tab) - click here.
- Getting Around Chesterfield Royal Hospital link (new tab) - click here.
