You are on Getting To The Hospital (Chesterfield Royal Hospital). Skip to the next section.

Getting To The Hospital (Chesterfield Royal Hospital)

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• By Road View
  • The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
  • Standard and accessible open-air parking is available to the north, south and west of the hospital site.
• By Bus View
  • The nearest bus stops are situated outside the main hospital entrance.
    Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway.
  • There is an onsite bus stop.
  • The onsite bus stops are situated directly opposite the main hospital entrance.
  • The bus stops are all sheltered.
    There is bench seating available and sufficient space for a wheelchair user to wait.
  • The bus stops are between 30m and 75m from the main entrance.
    The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
• By Train View
  • The nearest railway station is Chesterfield.
    The station is located 1.5 miles away, just off Crow Lane.
    This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
• Useful Links View
  • Bus fare and timetable information.
  • To view the web page described above click here (opens in new tab).
  • Chesterfield Railway Station details.
  • To view the web page described above click here (opens in new tab).
  • Train fare and timetable Information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Chesterfield Royal Hospital). Skip to the next section.

Getting Help and Assistance (Chesterfield Royal Hospital)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found around the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
• To obtain mobility aids please contact reception.

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• Useful Links View
  • The Royal Rider, a passenger transport service at Chesterfield Royal Hospital link (new tab) - click here.
• Comments View
  • Documents in Easy Read and on yellow paper are also available on request.
  • PALS service is called Assistance and Complaints. Their opening hours are 8.30 am to 3.30 pm Monday to Friday.
  • Therapy dogs can often be found inside the hospital with their handlers.
  • The hospital runs a buggy service (the Royal Rider), staffed by volunteer drivers. The buggy service hours are 8am to 4pm seven days a week and a limited service Monday to Friday evenings from 5pm to 8pm.

You are on Hospital Parking (Car Park 1 - Main Hospital Entrance). Skip to the next section.

Hospital Parking (Car Park 1 - Main Hospital Entrance)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the main hospital entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the main hospital entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
• Comments View
  • Payment signs are also located above the payment machines at the main hospital entrance.
  • There is only a touch screen with controls etc at the exit barrier.
  • Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
  • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
  • This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.

You are on Hospital Parking (Car Park 2/3 - Accessible Parking and Drop-off Point). Skip to the next section.

Hospital Parking (Car Park 2/3 - Accessible Parking and Drop-off Point)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located to the left of the main entrance as you face the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the main hospital entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 58m (63yd 1ft) from the main hospital entrance.
• Comments View
  • There is only a touch screen with controls etc at the exit barrier.
  • Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
  • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
  • This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.

You are on Getting To (Neonatal Unit). Skip to the next section.

Getting To (Neonatal Unit)

• The Neonatal Unit is/are located on the ground floor in Green Zone.
• Access to the Neonatal Unit is via the main hospital entrance.
• After entering the hospital, proceed along the corridor at the far left corner of the reception foyer.
  Go to the end of the corridor and go round the corner into Blue Zone.
  Follow the corridor until you reach Green Zone.
  Continue along the corridor, turn left and the Neonatal Unit will be observed immediately on the right.
• There is step free access to the Neonatal Unit.
• The Neonatal Unit is approximately 267m from the main hospital entrance.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Chesterfield Royal Hospital Main Entrance). Skip to the next section.

Outside Access (Chesterfield Royal Hospital Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 134cm (4ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 95cm (3ft 1in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
• Comments View
  • There is a second inner door to the right of the one surveyed. This door is the same width and the doors are permanently held open.

You are on Opening Times (Neonatal Unit). Skip to the next section.

Opening Times (Neonatal Unit)

• The venue is open 24hrs.

You are on Department / Service (Neonatal Unit). Skip to the next section.

Department / Service (Neonatal Unit)

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• Department / Service Access View
  • Neonatal Unit is located on the first floor in Green Zone.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 77cm.
  • There is an intercom.
  • The height of the intercom is 143cm (4ft 8in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 93cm (3ft 1in).
  • There is a door release button when exiting.
  • The height of the door release button is 166cm (5ft 5in).
  • There is level access throughout the department/service.
  • There is no clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; a main reception, treatment rooms and standard toilet facilities.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located near the main hospital entrance.
  • There are standard toilet facilities within this department/service.

You are on Reception (Neonatal Unit). Skip to the next section.

Reception (Neonatal Unit)

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• Reception View
  • The reception point is located on the right at the end of the unit corridor.
  • The reception point is approximately 20m (21yd 2ft) from the Neonatal Unit entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are low to moderate.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Room / Area (Nursery). Skip to the next section.

Room / Area (Nursery)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Nursery.
• The room / area is approximately 16m from the unit entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are varied.

You are on Room / Area (Intensive Care Room). Skip to the next section.

Room / Area (Intensive Care Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Intensive Care Room.
• The room / area is approximately 14m from the unit entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are low to moderate.

You are on Room / Area (Parent Accommodation). Skip to the next section.

Room / Area (Parent Accommodation)

• There is / are 2 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Parent Accommodation.
• The room / area is approximately 31m from the unit entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is not adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

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• Comments View
  • The bed height is 45cm.
  • The basin height is 79cm.
  • The taps are twist/turn.
  • There is a chest of drawers with a television on top. The height of the chest of drawers is 112cm.

You are on Consultation / Treatment Room (Recovery Room 4). Skip to the next section.

Consultation / Treatment Room (Recovery Room 4)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Recovery Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Day Room / Lounge Area (Parent Lounge). Skip to the next section.

Day Room / Lounge Area (Parent Lounge)

• There is a day room/lounge area.
• The day room/lounge area is approximately 33m from the unit entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 43cm (1ft 5in).
• The distance between the floor and the highest table is 91cm (2ft 12in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

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• Comments View
  • There is a fridge available at a height of 116cm and a microwave with control heights ranging from 146cm to 159cm.
  • The sofa in the room can be converted into a double sofa bed.

You are on Day Room / Lounge Area (Parent Room). Skip to the next section.

Day Room / Lounge Area (Parent Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 28m from the unit entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 74cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 47cm (1ft 7in).
• The distance between the floor and the highest table is 91cm (2ft 12in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Washroom (Parent Toilet and Shower). Skip to the next section.

Washroom (Parent Toilet and Shower)

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• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the unit.
  • The washroom surveyed is located on the accommodation corridor.
  • The washroom surveyed is approximately 33m from the unit entrance.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The dimensions of the washroom are 235cm x 146cm (7ft 9in x 4ft 9in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 121cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are clinical waste disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is a shelf next to the toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is located where it is reachable.
  • There is a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a deep step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat colour contrast is low.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Standard Toilet(s) (Patient Toilet). Skip to the next section.

Standard Toilet(s) (Patient Toilet)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on the right just after entering the unit.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the unit entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located directly above the wash basin.
  • Lighting levels are good.
  • The baby changing facilities are located directly outside the patient toilet.
• Baby Changing Facilities View
  • Baby change facilities are available in the shared toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 86cm.

You are on Location of Toilet/Changing Facilities (Chesterfield Royal Hospital). Skip to the next section.

Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)

• Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
• Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
• Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
• Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
• Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Chesterfield Royal Hospital Main Building link (new tab) - click here.
• Chesterfield Royal Hospital Parking link (new tab) - click here.
• Chesterfield Royal Hospital Entrances link (new tab) - click here.
• Chesterfield Royal Hospital Toilet Information link (new tab) - click here.
• Getting Around Chesterfield Royal Hospital link (new tab) - click here.