Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Outpatients Suite 2 - Maxillofacial Department

Chesterfield Royal Hospital, Calow, Chesterfield, Derbyshire, S44 5BL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital (Chesterfield Royal Hospital)

  • By Road View
    • The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
    • Standard and accessible open-air parking is available to the north, south and west of the hospital site.
  • By Bus View
    • The nearest bus stops are situated outside the main hospital entrance.
      Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway.
    • There is an onsite bus stop.
    • The onsite bus stops are situated directly opposite the main hospital entrance.
    • The bus stops are all sheltered.
      There is bench seating available and sufficient space for a wheelchair user to wait.
    • The bus stops are between 30m and 75m from the main entrance.
      The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
  • By Train View
    • The nearest railway station is Chesterfield.
      The station is located 1.5 miles away, just off Crow Lane.
      This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
  • Useful Links View

Getting Help and Assistance (Chesterfield Royal Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found around the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
  • To obtain mobility aids please contact reception.

Hospital Parking (Car Park 1 - Main Hospital Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the main hospital entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
  • Comments View
    • Payment signs are also located above the payment machines at the main hospital entrance.
    • There is only a touch screen with controls etc at the exit barrier.
    • Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
    • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
    • This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.

Outside Access (Chesterfield Royal Hospital Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 134cm (4ft 5in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 116cm (3ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 95cm (3ft 1in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
  • Comments View
    • There is a second inner door to the right of the one surveyed. This door is the same width and the doors are permanently held open.

Getting To (Outpatients Suite 2 - Maxillofacial Department)

  • Outpatients Suite 2 - Maxillofacial Department is/are located on the ground floor along the Yellow Zone corridor.
  • Access to Outpatients Suite 2 - Maxillofacial Department is via the main hospital entrance.
  • Enter through the main hospital entrance and proceed ahead, keeping to the right of reception.
    Turn right and continue past the Outpatients Pharmacy and go through an open set of double doors.
    Turn left and continue down the corridor, going through 2 more sets of open double doors.
    Turn right and follow the corridor.
    On the left will be the Outpatients Suite 2 department.
    The Maxillofacial Department is located to the rear of Outpatients Suite 2.
  • There is step free access to Outpatients Suite 2 - Maxillofacial Department.
  • Outpatients Suite 2 - Maxillofacial Department is approximately 70m from the main hospital entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Entrance (Outpatients 2 Shared Entrance)

  • Entrance Details View
    • This information is for the entrance located on the ground floor along the Yellow Zone corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 104cm (3ft 5in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 78cm.

Department / Service (Maxillofacial Department)

  • Department / Service Access View
    • Outpatients Suite 2 - Maxillofacial Department is located on the ground floor, along the Yellow Zone corridor and inside the Outpatients Suite 2 department.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception, consultation rooms and treatment rooms.
    • There are 5 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located along the Yellow Zone corridor.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located along the Yellow Zone corridor.

Reception (Maxillofacial Department)

  • Reception View
    • The reception point is located to the left as you enter the department.
    • The reception point is approximately 3m (3yd 10in) from the Maxillofacial department entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Waiting Room / Area (Audiology and Maxillofacial Department)

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the Outpatients 2 shared entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Maxillofacial Department - Orthodontist/Poly Clinic)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Orthodontist/Poly Clinic.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Maxillofacial Department - Consultation Room)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Clinic Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Consultation Room)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • Some chairs are height adjustable.
  • There are no chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)

  • Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
  • Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
  • Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
  • Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
  • Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.

Related Access Guides