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Portland Ward

Chesterfield Royal Hospital, Calow, Chesterfield, Derbyshire, S44 5BL

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Access Guide

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Getting To The Hospital (Chesterfield Royal Hospital)

  • By Road View
    • The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
    • Standard and accessible open-air parking is available to the north, south and west of the hospital site.
  • By Bus View
    • The nearest bus stops are situated outside the main hospital entrance.
      Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway.
    • There is an onsite bus stop.
    • The onsite bus stops are situated directly opposite the main hospital entrance.
    • The bus stops are all sheltered.
      There is bench seating available and sufficient space for a wheelchair user to wait.
    • The bus stops are between 30m and 75m from the main entrance.
      The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
  • By Train View
    • The nearest railway station is Chesterfield.
      The station is located 1.5 miles away, just off Crow Lane.
      This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
  • Useful Links View

Getting Help and Assistance (Chesterfield Royal Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found around the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
  • To obtain mobility aids please contact reception.

Hospital Parking (Car Park 6 - Visitors Entrance and The Den)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the western side of the hospital opposite the Visitors entrance and the entrance to The Den.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the Den entrance.
  • Comments View
    • There is only a touch screen with controls etc at the exit barrier.
    • There are also 3 parent and child spaces available in this car park.
    • Blue Badge holders receive free parking by scanning their Blue Badge barcode at a payment terminal.
    • The height of controls and slots on the ticket machine ranges from 64cm to 140cm.

Getting To (Portland Ward)

  • Portland Ward is/are located on the ground floor, in the Orange Zone of the main hospital building.
  • Access to Portland Ward is via the Visitors entrance.
  • Enter via the visitors entrance and continue ahead past the café.
    Follow the corridor to until you reach a bank of lifts.
    Turn left past the bank of lifts and continue down the corridor.
    Follow the corridor until you reach a second bank of lifts.
    The shared Portland and Robinson Ward Entrance will be to the left of the lifts.
    Continue ahead once through the shared entrance and the Portland ward will be on the left.
  • There is step free access to Portland Ward.
  • Portland Ward is approximately 92m from the Visitors entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Visitor's Entrance)

  • Entrance Details View
    • This information is for the entrance located at the north west corner of the hospital, giving access to Orange zone.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 167cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 172cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 129cm.
  • Ramp/Slope Details View
    • The ramp/slope is located on the approach to the entrance.
    • The ramp/slope gradient is slight.

Ward (Portland Ward)

  • Ward Information View
    • This is a/an medical ward.
    • This is a shared ward.
    • There is/are 5 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 27 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 71cm (2ft 4in).
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 112cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Ward Features and Patient Facilities View
    • A hearing assistance system can be brought in from another department/ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located within the standard toilets at the visitors entrance.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located the lower ground floor to the right as you enter through the visitors entrance.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 14:00 to 20:00.
    • Protected meal times are between 08:00 to 08:30, 12:00 to 13:00 and 17:00 to 17:30.
    • Alternative arrangements can be made for visiting times.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower and a wash basin.
    • There is/are 2 washroom(s) of this type in the ward.
    • The washroom surveyed is located along the right side of the main ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 83cm (2ft 9in).
    • The dimensions of the washroom are 147cm x 427cm (4ft 10in x 14ft).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The height of the wash basin is 87cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 98cm.
    • There is a towel dispenser.
    • The height of the towel dispenser is 146cm.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Bath Details View
    • There is not a bath.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is medium.
    • Lighting levels are moderate to good.
  • Comments View
    • The light pull cord is 76cm from the floor.

Toilet with Adaptations (Patient Only - Transfer Both Sides)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located off each of the bays.
    • There is step-free access into the accessible toilet.
    • This is a female toilet. There is a separate male accessible toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and dementia friendly signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 225cm x 238cm (7ft 5in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 138cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 96cm.
    • The lateral transfer space on the right is 92cm.
    • The transfer space is obstructed by storage items.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There are dropdown rails on both sides of the toilet.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 100cm.
    • The shelf is located where it is reachable.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 88cm (2ft 11in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 87cm (2ft 10in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 145cm (4ft 9in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)

  • Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
  • Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
  • Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
  • Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
  • Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.

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