Access Guide
Getting To The Hospital (Chesterfield Royal Hospital)
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By Road
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- The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
- Standard and accessible open-air parking is available to the north, south and west of the hospital site.
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By Bus
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- The nearest bus stops are situated outside the main hospital entrance.
Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway. - There is an onsite bus stop.
- The onsite bus stops are situated directly opposite the main hospital entrance.
- The bus stops are all sheltered.
There is bench seating available and sufficient space for a wheelchair user to wait. - The bus stops are between 30m and 75m from the main entrance.
The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
- The nearest bus stops are situated outside the main hospital entrance.
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By Train
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- The nearest railway station is Chesterfield.
The station is located 1.5 miles away, just off Crow Lane.
This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
- The nearest railway station is Chesterfield.
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Useful Links
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- Bus fare and timetable information.
- To view the web page described above click here (opens in new tab).
- Chesterfield Railway Station details.
- To view the web page described above click here (opens in new tab).
- Train fare and timetable Information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Chesterfield Royal Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found around the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
- To obtain mobility aids please contact reception.
- Useful Links View
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Comments
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- Documents in Easy Read and on yellow paper are also available on request.
- PALS service is called Assistance and Complaints. Their opening hours are 8.30 am to 3.30 pm Monday to Friday.
- Therapy dogs can often be found inside the hospital with their handlers.
- The hospital runs a buggy service (the Royal Rider), staffed by volunteer drivers. The buggy service hours are 8am to 4pm seven days a week and a limited service Monday to Friday evenings from 5pm to 8pm.
Hospital Parking (Car Park 6 - Visitors Entrance and The Den)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on the western side of the hospital opposite the Visitors entrance and the entrance to The Den.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the Den entrance.
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Comments
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- There is only a touch screen with controls etc at the exit barrier.
- There are also 3 parent and child spaces available in this car park.
- Blue Badge holders receive free parking by scanning their Blue Badge barcode at a payment terminal.
- The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
Getting To (Robinson Ward)
- Robinson Ward is/are located on the ground floor in the Orange Zone of the main hospital building.
- Access to Robinson Ward is via the Visitors entrance.
- Enter via the visitors entrance and continue ahead past the café.
Follow the corridor to until you reach a bank of lifts.
Turn left past the bank of lifts and continue down the corridor.
Follow the corridor until you reach a second bank of lifts.
The shared Portland and Robinson Ward entrance will be to the left of the lifts.
Continue ahead once through the shared entrance and the Robinson ward will be on the right. - There is step free access to Robinson Ward.
- Robinson Ward is approximately 154m from the Visitors entrance.
- There is a/are manual, double door(s) which may be difficult to open between the Visitors entrance and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Visitor's Entrance)
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Entrance Details
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- This information is for the entrance located at the north west corner of the hospital, giving access to Orange zone.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 167cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 172cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 129cm.
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Ramp/Slope Details
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- The ramp/slope is located on the approach to the entrance.
- The ramp/slope gradient is slight.
Ward (Robinson Ward)
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Ward Information
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- This is a/an orthopaedic ward.
- This is a shared ward.
- There is/are 5 bay(s) available.
- There is/are 3 side room(s) available.
- There is/are 28 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 177cm (5ft 10in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 131cm (4ft 4in).
- There is not a door release button when exiting.
- There is level access throughout the ward.
- Staff can provide assistance with using any manual doors within the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 110cm.
- There is a lowered section.
- The height of the lowered section of the desk is 76cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The visual contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the lower ground floor, to the right as you enter through the Visitors entrance.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the lower ground floor, to the right as you enter through the Visitors entrance.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 13:00 to 17:00 and 18:00 to 20:00.
- The visiting times are the same for each day.
- Protected meal times are between 12:00 to 13:00.
Washroom (Patients Only)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 5 washroom(s) of this type in the ward.
- The washroom surveyed is located off each of the bays.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 81cm (2ft 8in).
- The dimensions of the washroom are 230cm x 194cm (7ft 7in x 6ft 4in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 88cm.
- As you face the wash basin the wall-mounted grab rails are on the left.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 96cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 113cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are nappy/incontinence items bin disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 158cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 98cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The toilet seat colour contrast is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)
- Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
- Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
- Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
- Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
- Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Chesterfield Royal Hospital Main Building link (new tab) - click here.
- Chesterfield Royal Hospital Entrances link (new tab) - click here.
- Chesterfield Royal Hospital Parking link (new tab) - click here.
- Chesterfield Royal Hospital Toilet Information link (new tab) - click here.
- Getting Around Chesterfield Royal Hospital link (new tab) - click here.
