Access Guide
Getting To The Hospital (Chesterfield Royal Hospital)
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By Road
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- The hospital is situated 1.5 miles to the east of Chesterfield, just off the A632.
- Standard and accessible open-air parking is available to the north, south and west of the hospital site.
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By Bus
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- The nearest bus stops are situated outside the main hospital entrance.
Buses 1, 1A, 80 and 80A stop here and provide direct services to and from Langwith, Hillstown, Sheffield, Crystal Peaks and Halfway. - There is an onsite bus stop.
- The onsite bus stops are situated directly opposite the main hospital entrance.
- The bus stops are all sheltered.
There is bench seating available and sufficient space for a wheelchair user to wait. - The bus stops are between 30m and 75m from the main entrance.
The entire route is on a slight downward slope via a pavement with no roads to cross, no dropped kerbs and no tactile paving.
- The nearest bus stops are situated outside the main hospital entrance.
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By Train
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- The nearest railway station is Chesterfield.
The station is located 1.5 miles away, just off Crow Lane.
This provides direct services to and from Nottingham, Sheffield, Leeds, Liverpool Lime Street and London St. Pancras International.
- The nearest railway station is Chesterfield.
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Useful Links
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- Bus fare and timetable information.
- To view the web page described above click here (opens in new tab).
- Chesterfield Railway Station details.
- To view the web page described above click here (opens in new tab).
- Train fare and timetable Information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Chesterfield Royal Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located opposite the main hospital entrance.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01246 512 640.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found around the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs and mobility scooter.
- To obtain mobility aids please contact reception.
- Useful Links View
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Comments
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- Documents in Easy Read and on yellow paper are also available on request.
- PALS service is called Assistance and Complaints. Their opening hours are 8.30 am to 3.30 pm Monday to Friday.
- Therapy dogs can often be found inside the hospital with their handlers.
- The hospital runs a buggy service (the Royal Rider), staffed by volunteer drivers. The buggy service hours are 8am to 4pm seven days a week and a limited service Monday to Friday evenings from 5pm to 8pm.
Hospital Parking (Car Park 1 - Main Hospital Entrance)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the main hospital entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the main hospital entrance.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
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Comments
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- Payment signs are also located above the payment machines at the main hospital entrance.
- There is only a touch screen with controls etc at the exit barrier.
- Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
- The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
- This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.
Hospital Parking (Car Park 2/3 - Accessible Parking and Drop-off Point)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the left of the main entrance as you face the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 480cm (7ft 7in x 15ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the left of the main hospital entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the main hospital entrance.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 58m (63yd 1ft) from the main hospital entrance.
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Comments
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- There is only a touch screen with controls etc at the exit barrier.
- Blue Badge holders receive free parking by scanning their blue badge barcode at a payment terminal.
- The height of controls and slots on the ticket machine ranges from 64cm to 140cm.
- This car park is also in close proximity to the Scarsdale Wing entrance which allows access to the Green Zone of the hospital.
Getting To (The Trinity Ward)
- The Trinity Ward is/are located on floor 1 in the Green Zone of the hospital.
- Access to the Trinity Ward is via the Scarsdale entrance.
- Enter through the Scarsdale entrance.
Turn left, continue through 2 sets of open set of double doors and turn right.
Continue along the corridor then turn slightly right to face lifts no.5/6.
Use the lift to access floor 1.
The Trinity Ward will be straight ahead. - There is step free access, via lift, to the Trinity Ward.
- The Trinity Ward is approximately 7m from the lifts no.5/6.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Scarsdale Wing Entrance)
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Entrance Details
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- This information is for the entrance located at the entrance to the Scarsdale Wing.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is an intercom.
- The height of the intercom is 143cm (4ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 137cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 137cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Comments
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- There is an identical set of doors to the right of the one surveyed.
Lift (Green Zone - Lift No. 5/6)
- There is a lift for public use.
- The lift is located along the Green Zone corridor near the Scarsdale Unit.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 18m (19yd 2ft) from the Scarsdale entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G and 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The external controls for the lift are 133cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 128cm (4ft 2in).
- The dimensions of the lift are 164cm x 241cm (5ft 5in x 7ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls for the lift are 133cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Other Floors (Orange Zone - To the Ashover Ward)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are LG, G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Ward (Trinity Ward)
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Ward Information
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- This is a/an Antenatal/Postnatal ward.
- This is a female ward.
- There is/are 5 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 19 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 150cm (4ft 11in).
- There is an intercom.
- The height of the intercom is 114cm (3ft 9in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 124cm (4ft 1in).
- There is a door release button when exiting.
- The height of the door release button is 114cm (3ft 9in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 79cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does not have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The visual contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are good.
- The width of the door opening into the ensuite is under 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
- The visual contrast between the walls and the floor in the ensuite is high.
- The lighting levels in the ensuite are good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
- Four of the five bays have washroom and toilet facilities.
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Visitor Facilities
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- There are accessible toilet facilities on the ward for visitors.
- There are standard toilet facilities on the ward for visitors.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are between 14:00 and 20:00.
- The visiting times are the same for each day.
Reception
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Reception
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- The reception point is located to the right as you enter the ward.
- The reception point is approximately 2m (2yd 7in) from the Trinity Ward entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Washroom (Side Room 1 - Left Hand Transfer)
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Washroom Details
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- The washroom surveyed has a shower, a toilet and a wash basin.
- There is/are 2 washroom(s) of this type in the ward.
- There is/are also 4 washroom(s) which has/have a wheel in shower.
- The washroom surveyed is located inside side room 1.
- The washroom surveyed is approximately 10m from the Trinity Ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) sliding.
- The door(s) does not/do not have a lock.
- The door may be difficult to open.
- The width of the door opening is 73cm (2ft 5in).
- The dimensions of the washroom are 164cm x 201cm (5ft 5in x 6ft 7in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 77cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 106cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 148cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are female sanitary disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 148cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 95cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is high.
- The toilet seat colour contrast is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
Toilet with Adaptations (Visitors - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located at the rear of the ward, to the right of the nurses station.
- This accessible toilet is approximately 20m from the ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 215cm x 193cm (7ft 1in x 6ft 4in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with lid) and clinical waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 162cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 94cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
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Comments
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- The accessible toilet is also used as a standard toilet.
Location of Toilet/Changing Facilities (Chesterfield Royal Hospital)
- Changing Places facilities are located on the ground floor along the Green Zone corridor, inside the Scarsdale Wing.
- Accessible toilet facilities are located on the ground floor along the Yellow Zone corridor and on the ground floor next to the main entrance.
- Female and male standard toilet facilities are located to the right as you enter through the visitors entrance, to the right as you enter through the main entrance, along the Yellow Zone corridor and along the main corridor of the Pink Zone.
- Shared standard toilet facilities are located on the ground floor in the Green Zone, inside the Scarsdale Unit.
- Parent and baby changing facilities are located inside the male and female toilets on the ground floor, along the Pink Zone corridor and to the right of the main entrance.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Chesterfield Royal Hospital Entrances link (new tab) - click here.
- Chesterfield Royal Hospital Parking link (new tab) - click here.
- Chesterfield Royal Hospital Main Building link (new tab) - click here.
- Getting Around Chesterfield Royal Hospital link (new tab) - click here.
- Chesterfield Royal Hospital Toilet Information link (new tab) - click here.
