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The Advice Shop

Norwich Building, Main Campus, Ipswich Road, Norwich, Norfolk, NR2 2LJ

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Access Guide

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Introduction

Opening Times

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 19:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Useful Information

Getting Here

  • By Road View
    • City College Norwich is located in the south east of the city of Norwich.
      The campus is located on Ipswich Road (A1056), between the A146 and A47.
      From the A47 (Norwich Southern Bypass) take the exit for the A140 signposted Norwich, Ipswich, Diss (A1066).
      At the roundabout take the A140 for Norwich.
      Continue along the A140 for 1.6 miles to the A146.
      City College is signposted at the junction with the A146.
      Proceed across the A146 at the traffic lights and continue on Ipswich Road (A1056).
      After 500m the entrance for the Student Car Park is on the left.
      Continue for a further 218m to the entrance for the Staff and Visitor Car Parks, on the left.
    • There is limited visitor parking at the front of the campus, in front of the Norwich Building.
      Blue Badge bays are available, and 30 minutes drop-off bays are also available.
      The majority of parking in the visitor car park requires pre-booking.
      There is ample parking in the staff car park to the left hand side of the campus.
      There are no Blue Badge bays in the staff car park.
      There is ample parking in the student car park at the rear right of the campus.
      Blue Badge bays are available in the student car park.
      All parking is pay and display.
  • By Bus View
    • The nearest bus stop is the Campus bus stop on Ipswich Road, outside the campus.
      The bus stop is served by the 1, 2, 37, 37A, 40, 43, 44A, 45A, 55, 84, 118, 132 and 502 Park & Ride buses.
  • By Train View
    • The nearest station is Norwich.
      The number 1 and number 2 buses towards Diss go direct from stop DE at the station to the Campus bus stop.
  • Useful Links View

Site/Campus Car Park (Visitors Car Park)

  • Car Park View
    • The car park is located in front of the Norwich Building.
    • The nearest building(s) to this car park is/are the Norwich Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 327cm x 508cm (10ft 9in x 16ft 8in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by visitors.
    • Parking charges apply for all users.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is a designated drop off point in this car park.
  • Car Park Access View
    • There is ramped access to the car park from the Norwich Building.
    • This car park is not clearly signposted from the Norwich Building.
    • The nearest designated bay is 11m (12yd 1in) from the main entrance.

Site/Campus Car Park (Student Car Park)

  • Car Park View
    • The car park is located at the rear right of the campus.
    • The nearest building(s) to this car park is/are Southwell Building and Wroxham Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 333cm x 495cm (10ft 11in x 16ft 3in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by students.
    • Parking charges apply for all users.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the front of the car park and at the side of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is a designated drop off point in this car park.
    • There is not a dropped kerb from the drop off point.
  • Car Park Access View
    • There is ramped/sloped or stepped access to the car park from the Wroxham Building.

Site/Campus Car Park (Staff Car Park)

  • Car Park View
    • The car park is located to the left hand side of the campus.
    • The nearest building(s) to this car park is/are the Lewis Building and the Norwich Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions View
    • This car park can be used by staff and staff permit holders.
    • Parking charges apply for non permit holders.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located throughout the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment cannot be made by phone.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the Norwich Building.
    • This car park is not clearly signposted from the Norwich Building.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 162cm (5ft 4in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 125cm (4ft 1in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 107cm (3ft 6in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 6 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do not have handrails.
  • Comments View
    • The doors do not require the use of the push pads.

Entrance (The Advice Shop Entrance)

  • Entrance View
    • This information is for the entrance located on the ground floor of the Norwich Building, to the right as you enter via the main entrance.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There are no doors at this entrance.
    • The width of the door opening is 290cm (9ft 6in).

Reception

  • Reception is located ahead as you enter The Advice Shop entrance.
  • The desk is 3m (3yd 10in) from the Advice Shop entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Comments View
    • There is seating in the reception area.
    • The seats do not have armrests.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • The hearing loop is available from The Advice Shop reception or by asking a member of staff.
  • Staff are trained to use the hearing system.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Comments View
    • There are desks in the advice shop.
    • The height of the lowest desk is 69cm.
    • The height of the highest desk is 73cm.
    • The height of the majority of desks is 73cm.
    • There are chairs.
    • Some of the chairs are height adjustable.
    • Some of the chairs have armrests.

Pods

  • There are 2 pods for confidential conversations.
  • The pods are located to the rear left of the main advice shop area.
  • The door opens by sliding, and is single and heavy,
  • The clear door width is 114cm.
  • There is a desk in each pod.
  • The height of the desk is 69
  • There are chairs in the pod.
  • Some of the chairs have armrests.

Accessible Toilet

  • The nearest accessible toilet is located on the ground floor of the Norwich Building.

Standard Toilet(s)

  • The nearest standard toilets are located on the ground floor of the Norwich Building.