You are on Opening Times (Restaurant). Skip to the next section.

Opening Times (Restaurant)

• Please contact the venue for details of opening times.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Keighley.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located Changegate.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The car park surface is tarmac.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a steep slope to the venue on the route from the car park.
  • West Lane is a cobbled road.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 87cm (2ft 10in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 89cm (2ft 11in).
• Comments View
  • There is an intercom between the 2 doors.
  • The intercom is 130cm high.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is portable.
• The ramp does not have handrails.
• The width of the ramp/slope is 80cm (2ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • There is a moderate slope on the approach to the hotel.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 7m (7yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played within the bar.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (Restaurant). Skip to the next section.

Eating and Drinking (Restaurant)

• The following information is for the restaurant.
• The restaurant is located to the left as you enter.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the main entrance.
• The standard height for tables is 79cm.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• The bar is located to the right after you enter.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 67cm (2ft 2in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• The standard height for tables is 67cm.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The bar serves food between 12.30 and 14.30 and again between 18.00 and 21.30.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all bedrooms.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4 star.
  • There are 14 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 14 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is not level access to standard rooms on other floors.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located opposite reception.
  • The female toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of reception.
  • The male toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels are medium.
• Comments View
  • There is a small ramp to the male toilets.
  • The width is 67cm.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.