Access Guide
Introduction
- The venue holds a Day Centre for the elderly or people with disabilities.
- They also offer various services including Debt and Benefits Advice, ESOL, (English for Speakers of Another Language).
- Bespoke classes for the community can be arranged.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Keithley.
Opening Times
- Monday 10:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday 10:00 - 16:00.
- Thursday 10:00 - 16:00.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
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Comments
View
- The venue is open on Fridays by appointment only.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
View
- This information is for the entrance located at the front of the venue.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 56cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 76cm.
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Step(s)
View
- The step(s) is/are located to the left of the entrance.
- There is/are 7 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
View
- There is a gate at the first step.
- The gate is 110cm wide, single, opens away from you and is heavy.
- There is a similar entrance to the right of the building.
Outside Access (Accessible Entrance)
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Entrance
View
- This information is for the entrance located at the side of the venue.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 84cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 92cm.
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Ramp/Slope
View
- The ramp/slope is located to the right of the ramp.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The ramp/slope does bypass the step(s).
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Step(s)
View
- The step(s) is/are located leading to the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Reception
- The desk/counter is 2m (2yd 7in) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
View
- The height of the reception counter is 117cm.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15 steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do not have handrails.
- There is not a landing.
- The lighting levels are moderate to good.
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Other
View
- The area(s)/service(s) on the floors which are not accessible is/are meeting rooms.
Changing Places
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Location and Access
View
- The facility is located at the rear left of the main hall.
- The facility is approximately 15m (16yd 1ft) from the Accessible Entrance.
- The facility is not in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is not for the sole use of disabled people.
- There is a high visual contrast between the external door and wall .
- There is a high visual contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The door does not have a horizontal grab rail.
- The width of the door is 93cm (3ft 1in).
- The dimensions of the facility are 195cm x 330cm.
- The ceiling height is at a minimum of 2.4m.
- There is not a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high visual contrast between the walls and floor.
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Toilet Details
View
- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 85cm (2ft 9in).
- The transfer space on the left as you face the toilet is 80cm (2ft 7in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high visual contrast between the dropdown rail(s) and wall.
- There are no vertical grab rails for the toilet.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a push button flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 63cm.
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a low visual contrast between the toilet seat and pan.
- There is not an emergency alarm for the toilet.
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Changing Bench and Hoist Details
View
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
View
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 51cm (1ft 8in).
- Horizontal and/or dropdown rails are available on both sides of the shower seat.
- There is a high visual contrast between the shower rails and wall.
- There is not a vertical grab rail for the shower.
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Other Facilities
View
- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 79cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are not available at the wash basin.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 94cm.
- Wide tear off paper roll is not available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- There is a hand dryer.
- The hand dryer is not at the recommended height of 80cm-100cm.
- The height of the hand dryer is 115cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not an emergency alarm for the facility.
- There is a coat hook.
- There are coat hooks in the toilet at 177cm and 189cm from the floor.
- There is a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
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Comments
View
- The height of the baby change is 83cm, as seen in photographs 3 and 6.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located at the rear of the venue.
- The female and male toilets are approximately 12m (13yd 4in) from the Accessible Entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.
