You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Shipley.
• The venue is situated on a road which has a steep gradient.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are cobbles.
  • The car park surface is cobbled.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 130cm (4ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 130cm (4ft 3in).

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There is a ramp/slope to access this area/service.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located next to the car park.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 122cm (4ft).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 124cm (4ft 1in).

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp does not have handrails.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 10m (10yd 2ft) from the ticket office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• The lighting levels are bright.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• Menus are wall only.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is snacks.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 19.15-06.00.
• This office is located by the information desk.
• The train companies operating from within this station are Northern Rail and GNER.
• There is not a taxi rank at the station.
• Shops and services within the station include Just the Ticket Cafe.
• There are 5 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
• Comments View
  • Platforms 2, 3 and 5 are accessible to a wheelchair user.

You are on Train Station Platform (1). Skip to the next section.

Train Station Platform (1)

• There is no level access to the platform(s).
• There are 15+ steps to the service.
• The steps are well lit.
• The steps are medium height.
• The steps have handrails.
• The steps have handrails on on both sides going up.
• The steps are clearly marked.
• There is not an accessible toilet.
• There is access to this platform via Stead Street.

You are on Level Change (1). Skip to the next section.

Level Change (1)

• There is a/are step(s) to access this area/service.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

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• Comments View
  • There is access to this platform via Stead Street.

You are on Lift (Platform 1). Skip to the next section.

Lift (Platform 1)

• There is a lift for public use.
• The lift is located by the footbridge on platform 1.
• The lift is a standard lift.
• The floors which are accessible by this lift are platform 1 - footbridge.
• The lift is approximately 30m (32yd 2ft) from the platfrom 1 footpath entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 170cm (5ft 3in x 5ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Train Station Platform (2, 3, & 5). Skip to the next section.

Train Station Platform (2, 3, & 5)

• There is not level access to the platform(s).
• There is a ramp/slope to access the service.
• The ramp is easy.
• The ramp is permanent.
• The ramp/slope is located between the station and the platforms
• The width of the ramp/slope is 400cm.
• There is not an accessible toilet on the platforms.

You are on Level Change (2, 3, & 5). Skip to the next section.

Level Change (2, 3, & 5)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Lift (Platform 2). Skip to the next section.

Lift (Platform 2)

• There is a lift for public use.
• The lift is located by the footbridge.
• The lift is a standard lift.
• The floors which are accessible by this lift are platform - footbridge.
• The lift is approximately 20m (21yd 2ft) from the platform entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 170cm (5ft 3in x 5ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Lift (Platform 3). Skip to the next section.

Lift (Platform 3)

• There is a lift for public use.
• The lift is located by the steps to the footbridge.
• The lift is a standard lift.
• The floors which are accessible by this lift are platform - footbridge.
• The lift is approximately 25m (27yd 1ft) from the car park.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 165cm x 170cm (5ft 5in x 5ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Train Station Platform (4). Skip to the next section.

Train Station Platform (4)

• There is not level access to the platform(s).
• There is a ramp/slope to access the service.
• The ramp is steep.
• The ramp is permanent.
• The ramp/slope is located between the ticket office and the platform
• The width of the ramp/slope is 270cm.
• There is not an accessible toilet on the platform.

You are on Level Change (4). Skip to the next section.

Level Change (4)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading to the platform.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading to the platform.
• There is/are 15+ step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Lift (Platform 4). Skip to the next section.

Lift (Platform 4)

• The lift is located by the footbridge.
• The lift is a standard lift.
• The floors which are accessible by this lift are platform 4 - footbridge.
• The lift is approximately 60m (65yd 1ft) from the car park.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 170cm (5ft 3in x 5ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water cannot be provided for an assistance dog.