Access Guide
Introduction
- Services / facilities within the building include The Light Cinema.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Bradford Forster Square.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located on levels P1, P2, P3, P4, P5.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 490cm (12ft 2in x 16ft 1in).
- The nearest Blue Badge bay is 9m (9yd 2ft) from the central concourse entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the central concourse entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Parking is free for 20 minutes to allow drop off and pick up.
- There are Blue Badge bays and parent and child bays on each level of the car park.
- There are electric parking bays on car park level three.
Outside Access (Charles Street Entrance)
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Entrance
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- This information is for the entrance located off Charles Street.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 135cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- There are three similar doors at this entrance.
- The width of the clearly marked bollards leading to the entrance are 116cm.
Outside Access (Cheapside)
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Entrance
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- This information is for the entrance located off Market Square.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 115cm.
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Comments
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- There are four sets of double, manual doors to the right of the automatic doors.
- These doors are 220cm wide and may be difficult to open.
Outside Access (Forster Square Entrance)
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Entrance
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- This information is for the entrance located off Forster Square.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 190cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 190cm.
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Ramp/Slope
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- The ramp/slope is located leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
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Comments
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- There are three similar automatic entrances at both the first and second entrance doors.
Outside Access (Well Street)
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Entrance
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- This information is for the entrance located off Well Street.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The height of the intercom is 200cm (6ft 7in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 200cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
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Comments
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- There is a set of double manual doors to the right of this entrance.
- These doors open towards you, may be difficult to open and are 200cm wide.
Outside Access (Car Park Entrance - Level One)
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Entrance
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- This information is for the entrance located on level one.
- There is step-free access at this entrance, via lift.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- The width of the clearly marked bollards at the entrance is 101cm.
- There are similar entrances on each level of the car park.
Reception (Information Desk - The Hub)
- The desk/counter is 50m (54yd 2ft) from the Forster Square entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 14/11/2022.
- The hearing assistance system was working at the time of testing.
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Comments
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- The Information Hub is 10m from the Central Facilities lift.
- There are sofas available in this area.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- The flooring in some areas of the mall is very shiny.
Entrance (Central Customer Facilities - from Petergate Mall)
- This information is for the entrance located off Petergate Mall.
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Entrance
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- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There are no doors at this entrance.
- The width of the door opening is 200cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 170cm.
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Comments
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- This route also leads to The Food Court beyond the Central Customer Facilities.
Entrance (Central Customer Facilities - from Central Mall)
- This information is for the entrance located at the centre of the venue at the rear of the Food Court.
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Entrance
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- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There are no doors at this entrance.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 170cm.
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Comments
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- This route also leads to the Information Hub which is located beyond the Central Customer Facilities.
Eating and Drinking (Food Court)
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the Charles Street Entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 94cm (3ft 1in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- This food court provides five take away venues.
- These venues are Burger King, Taco Bell, KFC, Subway and Yangtze.
- The tables are shared by all of these venues.
Changing Places (Central Customer Facilities)
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Location and Access
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- The facility is located off the central mall.
- The facility is approximately 50m (54yd 2ft) from the Charles Street entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a medium colour contrast between the external door and wall .
- There is a medium colour contrast between the internal door and wall.
- You do need a key for the facility.
- The key can be obtained from Customer Information - The Hub or a member of security / cleaning staff.
- The door is easy to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 108cm (3ft 7in).
- The dimensions of the facility are 385cm x 280cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 100cm (3ft 3in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 114cm.
- The toilet has a cistern.
- There is a high colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is no seat for the shower.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 70cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 88cm.
- Wide tear off paper roll is not available.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 90cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary and pedal waste paper bin disposal units.
- There is not an emergency alarm for the facility.
- There is a coat hook.
- There are coat hooks in the toilet at 173cm and 182cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
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Comments
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- This area is 16m from the Central Facilities lift.
Parent and Baby Room (Central Customer Facilities)
- There is a parent and baby room for public use.
- The parent and baby room is located off the central mall.
- The parent and baby room is approximately 50m from the Charles Street entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 80cm (2ft 7in).
- The height of the wash basin is 93cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
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Comments
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- This area is 16m from the Central Facilities lift.
- Photograph 6 shows the sink area.
- There is a microwave available to the right of the sink.
- Photographs 7 to 10 show the two private feeding rooms off the main area.
- These doors are single, opening either away or towards you, may be difficult to open and are 84cm wide.
- Photographs 11 to 13 show the play area.
- The gate to this area is single, opens towards you, is easy to open and is 91cm wide.
- The sliding bolt opening is 108cm high.
Other Floors
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Steps
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- The floors which are accessible by stairs are 0, P1, P2, P3, P4, P5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Comments
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- There is a similar stairway at the opposite side of the car park that gives access to the Centre Management Suite and Contemplation Room.
Lift (Central Customer Facilities)
- There is a lift for public use.
- The lift is located off Central Mall.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0, P1, P2, P3, P4, P5.
- The lift is approximately 50m (54yd 2ft) from the Forster Square entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 203cm x 158cm (6ft 8in x 5ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There are lift lobbies on each level of the car park.
- There are five identical lifts in these areas.
Outside Access (Centre Management Suite - Contemplation Room)
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Entrance
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- This information is for the entrance located on car park level three.
- There is step-free access at this entrance, via lift.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 93cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm.
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Step(s)
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- The step(s) is/are located beyond the entrance door.
- There is/are 8 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
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Comments
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- Please note there is no access to this area from the Broadway Centre.
- The width of the barriers in front of the first entrance doors are 98cm.
- The steps can be overcome by using the Centre Management lift.
- There is a second entrance door to the right as you exit the lift.
Lift (Centre Management Suite - Contemplation Room)
- There is a lift for public use.
- The lift is located beyond the second entrance door.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0, P1, P2, P3, P4, P5.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the Centre Management Suite entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 158cm x 201cm (5ft 2in x 6ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Centre Management Suite
- This door to this area is 11m from the Centre Management and Contemplation Room lift.
- There is an intercom to the right of the entrance which is 110cm high.
- The door is single, opens towards you, is 86cm wide and may be difficult to open.
- There are chairs available in this area with armrests.
Contemplation Room
- This room is 12m from the Centre Management and Contemplation Room lift.
- The door to this room is single, opens towards you, is 86cm wide and may be difficult to open.
- The contemplation room is meant as a space where individuals can retreat to pray or for reflection and/or private meditation.
- Users are requested to respect the silence.
- There are chairs available with armrests.
Toilet with Adaptations (Central Customer Facilities - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 50m (54yd 2ft) from the Charles Street entrance.
- This accessible toilet is located in the central customer facilities area off central mall.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 237cm (4ft 11in x 7ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 116cm and 127cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 115cm (3ft 9in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the right of the accessible cubicles in a separate room.
- The height of the baby change table once extended is 82cm (2ft 8in).
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Comments
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- This accessible toilet is 16m from the Central Facilities lift.
- Photographs 6 to 8 show the additional two accessible toilets in this area.
- The one to the left has a left hand transfer space and the one to the right has a right hand transfer space.
Toilet with Adaptations (Eastbrook Mall - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 50m (54yd 2ft) from the Cheapside entrance.
- This accessible toilet is located off Eastbrook Mall between Earnest Jones and Apricot.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of the cleaning or security staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 165cm x 240cm (5ft 5in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- There are dropdown rails on both sides of the toilet.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 116cm and 180cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The hand dryer requires hands to be inserted into the top.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 116cm (3ft 10in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
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Comments
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- This accessible toilet can also be easily reached from Forster Square entrance.
Toilet with Adaptations (Central Mall - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 40m (43yd 2ft) from the Charles Street Entrance.
- This accessible toilet is located off Central Mall between the Perfume Shop and Smiggles.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of the cleaning or security staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 145cm x 237cm (4ft 9in x 7ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 76cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 117cm and 180cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 127cm (4ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
Standard Toilet(s) (Central Customer Facilities)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the Central Facilities area.
- The female and male toilets are approximately 50m (54yd 2ft) from the Charles Street entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
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- There is a lowered sink in both the female and male standard toilets.
- The height of these sinks are 70cm.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.