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The Keighley and Worth Valley Railway

Station Bridge, Bradford Road, Keighley, West Yorkshire, BD21 4HP

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Keighley.
  • The venue is not situated on a road which has a steep gradient.

COVID-19 Information

Opening Times

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 09:45 - 16:30.
  • Sunday 09:45 - 16:30.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park is located 6m from the venue's entrance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 225cm x 570cm (7ft 5in x 18ft 8in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is cobbled.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance.

Outside Access (Station Bridge)

  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 257cm (8ft 5in) wide.

Reception (Ticket office)

  • The reception desk is 30m (33yd) from the front entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the platforms.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • The picnic area is accessed via a moderate ramp and one medium step.
    • The photo shows the picnic area to the side of platform 3.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 17.15-08.45.
  • This office is located near the entrance.
  • The train companies operating from within this station are Keighley Worth Valley.
  • There is a taxi rank at the station.
  • The taxi rank is located outside the main entrance.
  • The taxi rank is 5m (16ft 5in) from the accessible entrance.
  • Shops and services within the station include Kiosk, Gift shop.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
  • Comments View
    • Platforms 2 are accessible to a wheelchair user.
    • Normal train services run from platform 4 only.
    • A portable ramp is available for boarding trains, please ask any member of staff for assistance.

Train Station Platform (3)

  • There is no level access to the platform(s).
  • There is a ramp/slope to access the service.
  • The ramp is moderate.
  • The ramp is permanent.
  • The ramp/slope is located leading to the platform from the entrance
  • The width of the ramp/slope is 369cm.
  • There is not an accessible toilet.

Level Change (3)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the platform from the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 369cm (12ft 1in).

Train Station Platform (4)

  • There is no level access to the platform(s).
  • There is a ramp/slope to access the service.
  • The ramp is moderate.
  • The ramp is permanent.
  • The ramp/slope is located between entrance and platform
  • The width of the ramp/slope is 327cm.
  • There is not an accessible toilet.
  • Shops or services available on the platform are a kiosk, the gift shop & a waiting and ladies room.

Level Change (4)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between entrance and platform.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 327cm (10ft 9in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are platform to subway and platform to street.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Comments View
    • The medium steps lead to the underpass. One of the steps is deep. There is also a moderate ramp in the underpass.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.