Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Keighley.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Keighley.
Opening Hours
Parking
- The venue does not have its own car park.
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
Comments
View
- The convenient dropoff point is located on Church Way.
Outside Access (Low Street)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 230cm (7ft 7in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 230cm (7ft 7in) wide.
Level Change (Low Street)
- There is a ramp or slope to access this service.
Outside Access (Church Way Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 105cm (3ft 5in) wide.
Level Change (Church Way Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right as you face the entrance.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 7 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
-
Comments
View
- The ramp bypasses the steps.
- The ramp has a handrail on both sides.
Reception
- The reception desk is 7m (22ft 12in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Restaurant Bar Internal (Charlies Cafe)
- Once inside, there is not level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is traditional.
Level Change (Charlies Cafe)
- There is a/are step(s) to access this area/service.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.