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Keighley Worth House Jobcentre Plus

Worth House, Worth Way, Keighley, West Yorkshire, BD21 5AG

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Access Guide

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Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Keighley.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Keighley.

Parking

  • The venue does not have its own car park.

Outside Access (Worth Way)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.

Level Change (Worth Way)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • There is / are 9 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located in front of the entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are thw main floor.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 123cm x 145cm (4ft 0in x 4ft 9in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.