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Shipley Citizens Advice Bureau

6-8 Windsor Road, Shipley, West Yorkshire, BD18 3EQ

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Shipley.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Shipley.

Opening Times

  • Monday 09:00 - 12:30.
  • Tuesday 09:00 - 12:30.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Windsor Road)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Level Change (Windsor Road)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Reception

  • The reception desk is 3m (9ft 10in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is approximately 14m (15yd 11in) from the accessible entrance.
    • This accessible toilet is located at the rear of the venue.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The dimensions of the accessible toilet are 178cm x 300cm (5ft 10in x 9ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.