You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Leaving Care, customer service point, meeting rooms for hire and an exhibition area used by local artists and community groups.
• Related link Customer Service Point.
• Https://www.accessable.co.uk/city-of-bradford-metropolitan-district-council/access-guides/customer-service-point

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Shipley.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Asda.
  • The car park is located in Manor Lane.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 230cm x 580cm (7ft 7in x 19ft).
  • On street Blue Badge parking is located on Wellcroft.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Wellcroft and Alexandra Street.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The standard parking bays are marked widthways only.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 129cm (4ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 154cm (5ft 1in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• There is a touch screen.

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• Comments View
  • There is 1 touch screen for borrowing and returning library books.
  • The screen is 6m from the main entrance.
  • The height to the top of the touch screen is 146cm.
  • The height to the highest function is 117cm.
  • The height to the lowest function is is 95cm.
  • There is a secondary desk to the right of the main desk.
  • This desk is used when the main desk is busy or for more complex library enquiries.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The hearing assistance system is available only on request.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • There fixed loop is in the meeting rooms only.

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does not have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard, height adjustable table and height adjustable chair is / are available.

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• Comments View
  • There are computer stations within the library.
  • The height of the desks are 76cm.
  • There are chairs with armrests available.
  • There is a quick email terminal that is 110cm high. There is also lower tables and chairs within the library.
  • The height of these tables are 55cm.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the right of the main entrance.
  • The facility is approximately 7m (7yd 1ft) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The width of the door is 95cm (3ft 1in).
  • The dimensions of the facility are 286cm x 355cm (9ft 5in x 11ft 8in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 200cm (6ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet is peninsular.
  • The transfer space on the left as you face the toilet is 115cm (3ft 9in).
  • The transfer space on the right as you face the toilet is 120cm (3ft 11in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided for the toilet.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are not available.
  • A privacy screen is not available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• At the time of survey the accessible toilets were not in use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are available.