Access Guide
Summary
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Service
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- The library is located in the centre of the City Campus Building over levels 3, 4 and 5:
Level 3 - Group Study
Level 4 - Main library service
Level 5 - Silent and individual study and reference
There is additional study space in the main concourse on level 2. - City Campus Building link (new tab) - click here.
- The library is located in the centre of the City Campus Building over levels 3, 4 and 5:
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Building
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- There is level access to the library from the main entrance via the central lifts.
Pease note there are security gates at level 2 to access the central lifts.
Within the library there is a platform lift available between levels 4 and 5.
- There is level access to the library from the main entrance via the central lifts.
Opening Times (Library Self Service)
- Monday 07:00 - 21:00.
- Tuesday 07:00 - 21:00.
- Wednesday 07:00 - 21:00.
- Thursday 07:00 - 21:00.
- Friday 07:00 - 21:00.
- Saturday Closed.
- Sunday Closed.
Opening Times (Library Staffed Service)
- Monday 08:30 - 18:30.
- Tuesday 08:30 - 21:00.
- Wednesday 08:30 - 21:00.
- Thursday 08:30 - 18:30.
- Friday 08:30 - 16:45.
- Saturday Closed.
- Sunday Closed.
Useful Information
- To see more information on Equality, Diversity & Inclusion please click here (opens new tab).
- Telephone Number: 0141 375 5401/5402.
- Email: [email protected].
- To see more information on Help Choosing A Course from Professional Careers Advisors please click here (opens new tab).
- Telephone Number: 0141 375 5172 or 0141 272 6578.
- Email: [email protected].
- To see more information on Accommodation please click here (opens new tab).
- Telephone Number: 0141 375 5533.
- Email: [email protected].
- Disposable puppy mats are available from reception for assistive dogs. An outside toilet area will possibly be added in the future.
Entrance (Level 3 - Side)
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Entrance
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- This information is for the entrance located on level 3 to the left hand side as you exit the central lifts.
- This entrance gives access to the level 3 Service Point and study area.
- The entrance area/door is clearly signed.
- This entrance is signed with 'City Library'.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 129cm.
Entrance (Level 3 - Rear)
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Entrance
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- This information is for the entrance located at the rear of the library on level 3.
- This entrance gives access to the level 3 study area.
- The entrance area/door is clearly signed.
- This entrance is signed with 'City Library'.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 89cm.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 95cm.
- Please note this entrance is unlocked during normal library opening hours.
Reception (Level 3 - Service Point)
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Reception
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- The reception point is located on the left as you enter via the level 3 side entrance.
- The reception point is approximately 5m (5yd 1ft) from the level 3 side entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 94cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 72cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the counter.
- The counter is staffed.
- There is a hearing assistance system at the reception point.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the hearing system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 26/03/2025.
- The hearing loop was not working at the time of testing.
- There is wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is carpet.
Entrance (Level 4 - Front)
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Entrance
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- This information is for the entrance located opposite the central lifts.
- This entrance gives access to the library level 4.
- The entrance area/door is clearly signed.
- This entrance is signed with 'City Library'.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 95cm.
Entrance (Level 4 - Side)
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Entrance
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- This information is for the entrance located on level 4 on the left side from the central lifts.
- This entrance gives access to level 4 main library services and study area.
- The entrance area/door is clearly signed.
- This entrance is signed with 'City Library'.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 179cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 129cm.
Reception (Level 4 - Service Point)
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Reception
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- The reception point is located on level 4.
- The reception point is approximately 10m (10yd 2ft) from the level 4 - front entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 95cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 72cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the counter.
- The counter is staffed.
- There is a hearing assistance system at the reception point.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 26/03/2025.
- The hearing loop was working at the time of testing.
- There is no wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is carpet and vinyl.
Entrance (Level 5 - Front)
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Entrance
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- This information is for the entrance located on level 5 to the left as you exit the lifts area.
- This entrance gives access to Level 5 - Silent Study and Reference.
- The entrance area/door is clearly signed.
- This entrance is signed with 'CiTY LIBRARY'.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- A key card is required for access at this entrance.
- The height of the key card reader is 98cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 108cm.
Reception (Level 5 - Service Point)
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Reception
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- The reception point is located on the left as you enter the library on level 5.
- The reception point is approximately 3m (3yd 10in) from the level 5 entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 94cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 72cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the counter.
- The counter is not staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the reception point.
- There is no wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is carpet.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Getting Around
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Access
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- There is step-free access throughout the building .
- Step-free access to levels 3, 4 and 5 is available via the main central lifts.
In addition there is a platform lift within the library serving levels 4 and 5.
Alternative stepped access is available between levels 3, 4 and 5 via the staircase on the right of the library.
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Circulation
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- There are no doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet and vinyl.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- There is high visual contrast between the walls and floor in the majority of corridors/walkways.
- There is bench seating and also a mixture of single seats with and without armrests at regular intervals.
- The lighting levels are varied.
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Signage
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- Wayfinding signage is provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is a hearing assistance system in the communal areas of the building.
- The system is a portable loop.
- The portable loop is located at the main service point on level 4. There is also a portable loop available at the main reception.
- The hearing assistance system is available only on request.
- Staff are not trained to use the hearing system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 26/03/2025.
- The hearing loop was working at the time of testing.
Library
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Library Circulation
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- There is step-free access, via lift, within the library.
- The type of flooring in the library is carpet and vinyl.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are potential trip hazards within the room.
- Care should be taken off ventilation covers and electrical socket covers in the floor that may cause a trip hazard for those with mobility or sight impairments.
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Self Service Machines
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- There is a/are self service book borrow/return machine(s) available.
- The self service book borrow/return machine(s) is/are located on level 4 and 5.
- The self service machine(s) touchscreen(s) is/are between the heights of 116cm and 146cm.
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Library Services
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- This library is able to provide material in the following formats: ebook and ejournal.
- The library is also able to provide material in dyslexia friendly formats.
- There are reading/study desks available.
- The majority of the reading/study desk(s) are 72cm in height.
- There are some height adjustable desks available.
- There is bench seating and also a mixture of single seats with and without armrests.
- Laptops are available to borrow from the library.
- For more information about borrowing laptops please click here.
- Auxiliary aids are available.
- Auxiliary aids available in this library include: Headsets.
- The library does not have computers with accessible software.
- Accessible software available includes: Texthelp Read&Write.
- Other accessible and supportive software available includes Anthology Ally, Recite Me, Glean, Grammarly and NVDA screen reader.
- A member of staff is available to provide assistance.
- Computers have variable accessibility functions including text to speech, size, colour and contrast variations. Digital assistance resources for on-line study including book zoom, background variation, read aloud, and note function.
Lift (Platform)
- The lift is located to the rear left on levels 4 and 5.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 60m (65yd 1ft) from the level 4 - front entrance.
- The lift is a platform lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are levels 4 and 5.
- The weight limit for the lift is 410kg / 5 persons.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
Other Floors (Library Stairs)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located on the right hand side of the library.
- The stairs are approximately 15m from the level 3 entrance.
- The stairs are clearly visible from the entrance.
- There are manual heavy double doors to enter and exit the staircase on level 5.
- The floors which are accessible by the stairs are levels 3, 4 and 5.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are varied.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located by the main central lifts on each level.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located by the main central lifts on each level.
